p for Call Park
o for not
● Number of calls waiting in the common queue
● Trunk identification for incoming outside calls
●Conference information.
Considerations
The attendant display provides pertinent information about the currently active call. The following examples show some typical screens.
Incoming DID call:
2085 DID | 3 |
The first four digits are the DID number assigned to the attendant. The digit 3 is the number of calls waiting in the queue.
Incoming call from a system user:
1463 Pearson, M
The first four digits are the calling user’s extension number. No calls are in the queue.
Incoming coverage call:
>1566 Davis, T 5
A call to T. Davis on extension 1566 is directed to the common queue for coverage. The attendant can determine the caller’s identity by pressing SCROLL. The following display appears on screen 2.
2381 Harmon, B s
The call type indicator s means that Harmon’s call was sent to coverage because Davis activated the Send All Calls feature.
