NIGHT SERVICE DELAY ANNOUNCEMENTS
Description
Provides a recorded announcement for incoming trunk calls when the system has Directed Night Service (NS) activated and a call is not answered.
Directed NS | calls not answered | within a specified | number of rings |
a recorded | announcement. Two | different recorded | announcements may be assigned. |
Note that NS calls to a terminal that are not answered do not receive Station Hunting or Call Coverage treatment (unless the trunk also appears on a station’s Personal Line button). After the announcement is played, the call is disconnected.
Considerations:
N i g h t S e r v i c e D e l a y A n n o u n c e m e n t s p r o v i d e t h e c a l l i n g p a r t y w i t h a m e s s a g e t h a t acknowledges the call and can provide additional information as well. Once an NS call goes to the delay announcement, the call will be disconnected from the system after the announcement has been played.
Interactions
●Night Service: Incoming calls receiving TAAS NS treatment will not activate the delay announcements. Only trunks that receive Directed NS will activate these announcements.
Administration Requirements
Special Feature Ports:
● Assign first Night Service delay announcement (code 251 )
● Assign second Night Service delay announcement (code 252)
●Assign number of rings before Night Service delay announcement
●Assign port circuits (ZTN78 or TN742) for each recorded announcement.
Hardware | Requirements |
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An | AT&T | equivalent | announcement machine | |||
is | required | for each | delay | announcement. The equipment | requires a | port on a ZTN78 Tip |
Ring Line (or TN742 | Analog | Line) CP. |
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The system supports two Directed Night Service delay announcements.
Detailed connection information is provided in Figure
Descriptions of the SIP (Station Interconnect Panel), TAE (Trunk Access Equipment), and associated cables and adapters, as shown on the figures, are provided under the heading “connectivity” in Section 4.
