AT&T AT&T manual Attendant CONSOLE, Switched Loop, Fixed Buttons Figure

ATTENDANT CONSOLE, SWITCHED LOOP (V2)

Description

In System 25, the Attendant Console is used to answer incoming trunk calls that are

specified	to ring	at an	attendant position, to answer calls from inside users, to extend calls
to inside	stations	and	outside numbers, to assist system users in placing outgoing calls, and

to set up conferences. The attendant can also manage and monitor some areas of system operation. System 25 R1V1 supports only the Direct Trunk Attendant Console (DTAC), which is described in the preceding subsection of this manual. The R1V2 supports either the DTAC or the Switched Loop Attendant Console (SLAC), but not both in the same system.

The SLAC (Figure 2-3) is a 34-Button Built-In Speakerphone (BIS) Voice Terminal with a 16-character display module. It is administered with special buttons, features, and capabilities to serve as an attendant console. In addition to the attendant features, most standard multiline terminal features are also available . ( R e f e r t o t h e “ H a r d w a r e Description” section of this manual for a complete identification of all the external controls, indicators, and components of the basic voice terminal. )

SWITCHED	LOOP	OPTIONAL SELECTOR
ATTENDANT	CONSOLE	CONSOLE

Figure 2-3. Switched Loop Attendant Console

Associated with the SLAC are message center-like capability and display support. The message center feature provides for efficient handling of calls that should be sent to message takers. These calls are directed to a message center console position through administration of call type translations. Display service allows identifiers (names) to be assigned to extension numbers and trunks. The system then displays the appropriate information to the attendant when calls are processed at the console.

Fixed Buttons (Figure 2-4)

The SLAC has five fixed line appearance, or “LOOP,” buttons where all incoming calls are answered. Each button has a red I-use LED and a green status LED. These buttons represent voice links (loops) between the console and the switch. The loops also provide the paths for outgoing calls.

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