AT&T AT&T manual 202

SEND ALL CALLS (V1)

Description

Allows multiline voice terminal users whose calls are covered to temporarily direct some incoming calls to coverage and turn off their ringers to these calls.

This feature is activated by pressing the SEND ALL CALLS button. It is deactivated by pressing the button a second time.

Considerations

Send All Calls is a relevant feature only for stations that have some form of coverage treatment. Activating the feature has no effect at stations with no coverage; it cannot be used simply to create a “do-not-disturb” condition.

When Send All Calls is activated, full (repeated) ringing for incoming calls must o c c u r somewhere:

●If there is a coverage station that has an idle COVER button and is on-hook, then

ringing is sent to the coverage station; the call flashes at the sending station.

●If there is no coverage station that has an idle COVER button and is on-hook, the

incoming call will remain at the sending station and ring, even though Send All Calls is in effect.

When Send All Calls is in effect at a station, ringing at that station is not necessarily canceled completely. A single-ring reminder for incoming calls is optional, assigned by the System Administrator for each Send All Calls button. Single-ring reminder sounds under the following conditions:

● Send All Calls is activated, and a call goes to coverage.

●	A covering receiver is			not available,		and	a call comes in while	this	station is	off-hook;
	this occurs even if single-ring reminder was not assigned.
The following types of calls				always	ring	at a	station, regardless of	the	S tatUS of	Send All
Calls:
● Automatic Intercom calls.
●	Directed	Night	Service	calls.
●	Calls to	a PDC	that is	logged	in at	the	station.

●Calls returning to a DTAC on RTN-BUSY or RTN-DA buttons.

Send All Calls must be assigned to a button that has a status light. The light turns on when the feature is activated.

Interactions

●Call Coverage: If no coverage station is available (that is, on-hook with an idle COVER button) to accept a redirected call from a station with Send All Calls activated, the call remains at the sending station and rings.

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