AT&T AT&T manual Interactions, Call Accounting System CAS

Interactions.

Account Code Entry: Allows users to have an account code or project number

. associated with each call record.

Direct Group Calling (DGC): For an incoming call to a DGC group that is connected to an announcement and never answered, “O” will be reported in the “STN” field of the call record. If the call is answered by a station after receiving the

. announcement, that station will be listed in the “STN” field.

Modem Pooling: SMDR records do not reflect modem pool resource usage.

. Tandem Trunking (V2 only): If an outgoing call is originated by a tandem tie trunk, the tandem trunk’s FAC is recorded in the STN field. If no FAC exists for this trunk, then the 4-digit trunk number (9XXX) will appear. No other SMDR fields are affected.

Administration Requirements

System:

.

.

Send SMDR records To SMDR Port (Yes, No) - Default = Yes

Minimum length (seconds) of calls that are reported by SMDR (10-255) - Default = 40.

Hardware Requirements

An AT&T Model 475 printer or any standard RS-232 serial 80-column ASCII printer is required for printing the SMDR output. The printer must be dedicated to SMDR to ensure that all calls are recorded. An AT&T Call Accounting System may also be used as the SMDR output device (see below).

The printer can be directly connected to Port 2 of the Call Processor ZTN82 (V1) or ZTN128 (V2), or switched access (either on- or off-premises) can be provided. Connection is the same as described for the SAT.

Detailed connection information is provided in Figures 2-13 through 2-17

Maximum cabling distances are provided in Section 5, “Technical Specifications.”

Call Accounting System (CAS)

Two types of CASs can be used with System 25:

. CAS Model 100—A discrete microprocessor unit with cartridge-packaged software

.CAS Model 200, 300, 500, or 2000 Software Package associated with an AT&T Personal Computer (PC) 6300.and a built-in power supply.

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