ATTENDANT FORCED RELEASE (V2; SLAC Only)
Description
Drops all active parties from a call in which the attendant and one or more other parties are connected together. The attendant uses the feature by pressing the FORCED RELEASE button while connected to other callers in a
disconnected from the console and from | each other. | After | Forced | Release has taken place, |
the attendant can receive anew call from | the console | queue | or place | a call. |
Considerations
Forced Release differs from Release in an important respect. Simple Release separates the attendant from an extended call or a conference call, but leaves the other parties connected together; Forced Release completely disconnects all parties.
When the attendant is connected to only | one | other party, Forced Release has | the same result | ||
as | Release (that | is, the call is ended). If | the | attendant has already Released, | Forced Release |
has | no additional | effect. |
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Interactions
Refer to the Attendant Feature descriptions for information on related features (Table
Administration Requirements
None
Hardware Requirements
None; the FORCED RELEASE button is a standard fixed feature button on the SLAC.