Description
Provides rnusic or other audible indication to a held party on an outside line.
On an outside call, if the user places the call on Hold, or after a call into a DGC group receives the delay announcement, music is provided to the calling party.
When a multiline voice terminal user places a call on hold, the status LED of the held line winks and music is provided to the held party. The user may return to the held party by pressing the button associated with the held call. The status LED lights steadily, music is removed from the line, and a talking connection is again established.
When a
If a caller receives music because all members of a DGC group are busy, when a group member becomes available to answer the call, music is removed and the calling party is connected to the DGC member.
Considerations
During the process of transferring a call or setting up a conference, the affected parties are placed in a “special hold” condition. In V1 systems, the parties on special hold will receive music. In V2, an administration option allows
Interactions
●Attendant Splitting
●Conference: An outside line placed on hold when CONFERENCE is pressed will hear music if provided.
● Call Park: Parked calls (except parked conferences) receive music.
●Direct Group Calling: An incoming call to a busy DGC group that provides a recorded delay announcement will receive music after the announcement.
Administration Requirements
Assign a port on a TN742 Analog Line or ZTN78 Tip Ring Line CP as required for the music/message source (special feature port type = 254).
For V2 only: allow
