ATTENDANT SPLITTING ONE-WAY AUTOMATIC
Description
Allows the attendant to converse privately with a called party while the calling party is split away on hold.
When the attendant presses START (or a DXS button) to extend an incoming call to a called party, the calling party is automatically split away from the connection and placed on hold. This allows the attendant to talk privately with the called party before extending the call. The attendant can then press RELEASE to complete the transfer or CANCEL to drop the called station and return to the incoming call.
If the console is a SLAC, the attendant can also use the Join and Source/Destination features while in the Start mode. Refer to the descriptions of these features for details.
Considerations
Attendant Splitting
Interactions
. Attendant Source/Destination (V2; SLAC only): This feature can be used after reaching the called party. It allows the attendant to speak privately to both the calling party and the called party before connecting them together.
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