Trunk-Answer-from-Any-Station:
Allows any user to answer NS calls. Incoming trunk calls activate an external alerting device such as a bell (“External Alerts” feature). A user can then dial the NS access code and answer the call. Night Service is activated under the following conditions:
● An attendant has pressed NIGHT on either console.
●TAAS NS has been administered for the trunk.
●A NS external alert has been installed and administered.
Note that TAAS NS calls will not activate the delay announcement associated with Directed NS.
Considerations
Directed NS provides a means of ensuring that Night Service calls are answered by designating individual voice terminals to receive the calls. In noisy environment, for example, NS via external alerting devices may not be practical. Directed NS provides a solution to the noise problem. Also, Personal Line calls to executives can receive special handling by providing Directed NS. Calls continue to ring at the attendant position or Personal Line appearances when NS is activated. They also ring the external alert (TAAS) or Directed NS station.
Interactions
●DID Trunks: DID trunks are not assignable to NS. A DID call will ring at the
appropriate station whether NS is activated or not.
● Tie Trunks:
●Call Following: Directed night service calls will not be given call following treatment if the PDC is logged in at another station.
Administration Requirements
Trunk Ports:
● Assign trunk Class of Service with Night Service -
●Assign Directed Night Service trunk (Yes, No) - Default = Yes. Voice Terminal: (Station Port)
●Directed NS
— Add Night Service trunk number to station list.
●Assign External Alert for TAAS NS. Attendant Console: (Station Port)
●Night Service is defaulted to a button on the first (VI: the primary) Direct Trunk
Attendant Console only. On a second (VI: secondary) Direct Trunk Console or on a Switched Loop Attendant Console (V2 only), assign Night Service to a flexible button.
