ATTENDANT SOURCE AND DESTINATION (V2; SLAC Only)
Description
Allows the attendant, while extending a call, to switch back and forth between the calling party (the source) and the called party (the destination) before connecting them together.
Pressing the SOURCE button on the SLAC after the called party has been reached has these results:
● The called party (the destination) is put on hold.
● The attendant is reconnected to the calling party (the source).
●The green status lamp of the DEST button starts winking to indicate that the destination is on hold.
●The green status lamp of the SOURCE button goes from winking to dark.
Pressing the DEST button after the source has been reconnected has these results:
● The source is put on hold (again).
● The attendant is reconnected to the destination.
●The green status lamp of the SOURCE button starts winking to indicate that the source is on hold.
●The green status lamp of the DEST button goes from winking to dark.
Considerations
The Source/Destination feature is useful when the attendant needs to talk to each party privately before connecting them.
Interactions
The Source/Destination feature can only be activated before the two parties are connected together.
When the attendant presses JOIN, the other parties and the attendant are joined in a
When the attendant presses RELEASE, the other parties are connected, the call is separated from the console, and the attendant is free to handle other calls.
After the source and destination parties are connected together, the SOURCE and DEST status lamps go dark.
Administration Requirements
None
Hardware Requirements
None; the SOURCE and DEST buttons are standard fixed feature buttons on the SLAC.
