AT&T AT&T manual Calls Placed to a Floating PDC, 182

A call		unanswered at the away terminal will		be	directed back to the		home terminal unless
one	of	the following busy conditions exists		at	the home terminal:		(1) it is a multiline
terminal		with both System Access buttons busy		and with		no idle call coverage receiver or		(2)
it is a single-line voice			terminal that is off-hook,		has no	idle Call Coverage receiver, and		has
no	idle	hunt-to station.	While either of these	busy conditions exists at the home terminal,
the	call	will not return to the home terminal.		Instead,		it will continue	to ring at the away
terminal		until answered	or timed out.

If either of the above two busy conditions ends at the home terminal while the call is waiting at the away terminal, the call will be directed back to the home terminal. If the call is sent back to the home terminal, it can be answered or it can receive the terminal’s hunting or call coverage treatment. The call coverage treatment given to calls that are returning from an away terminal differs in two respects from the treatment provided to calls initially directed to the home terminal. First, the home terminal and its coverage station receive ringing simultaneously, rather than having the coverage ringing delayed. Second, coverage terminals will ring for calls returning to the home stations even if the call coverage ring options of the home terminal are “no ring. ” Both of these call coverage modifications expedite the answering of calls that are returning to the home station from an away station.

Once the call is directed back to the home terminal, it is removed from the away terminal. This is true even if the away terminal was busy but subsequently became idle after the call was sent back to the home terminal.

(2)Call Placed From The Away Terminal: A call to a PDC from the station where it is logged in will be directed to the PDC’s home terminal.

Calls Placed to a Floating PDC:

When a valid FPDC is dialed,	the	call will	be directed to the terminal where the FPDC is
logged in and will be provided	the	coverage	treatment administered for that terminal. If the
FPDC is not logged in and if	the	attendant	position is that FPDC’s “home,” then the call

will be directed to the attendant position. However, if the FPDC call was placed from the

attendant	position,	then	it	will	not	be redirected		to the	attendant	but	will instead be
provided Reorder Tone.			Finally,		if the FPDC is		not logged in, and if			the	attendant position
is not that	FPDC’s	“home,”		then	the	calling party	will	receive	Reorder	Tone.

For non-DID calls, if an invalid FPDC is dialed, then the calling party will receive Reorder Tone. If a DID call does not match any assigned number in the dialing plan, it will be directed to the attendant or to Reorder Tone, as administered.

Considerations

The Personal Dial Code (PDC) feature provides flexibility for users and visitors. Visitors, once assigned a FPDC, can inform callers and the attendant. Calls can then be directed to the voice terminal where the FPDC is logged in. Calls to FPDCs not logged in may be directed to the attendant for further handling.

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