Registering FortiGate units | Virus and attack definitions updates and registration |
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Registering the FortiGate unit
Before registering a FortiGate unit, you require the following information:
•Your contact information including:
•First and last name
•Company name
•Email address (Your Fortinet support login user name and password will be sent to this email address.)
•Address
•Contact phone number
•A security question and an answer to the security question.
This information is used for password recovery. The security question should be a simple question that only you know the answer to. The answer should not be easy to guess.
•The product model and serial number for each FortiGate unit that you want to register.
The serial number is located on a label on the bottom of the FortiGate unit.
You can view the Serial number from the
The serial number is also available from the CLI using the get system status command.
•FortiCare Support Contract numbers, if you purchased FortiCare Support Contracts for the FortiGate units that you want to register.
To register one or more FortiGate units
1Go to System > Update > Support.
2Enter your contact information on the product registration form.
Figure 27: Registering a FortiGate unit (contact information and security question)
3Provide a security question and an answer to the security question.
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