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HP xw6000 manual Service reference guide, October

Models: xw6000

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service reference guide

hp workstation xw4000 hp workstation xw6000

Document Part Number: 304898-002

October 2003

This guide provides removal and replacement procedures for subassemblies and key components of the computers covered. This guide also covers basic operating system installation information.

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HP xw6000 manual Service reference guide, October

Contents

October Service reference guidePage Contents Scsi Devices Ultra ATA Drive Guidelines and FeaturesRemoval and Replacement Procedures Drives Removal and Replacement Procedures Security ComponentsSata Devices 13Removal and Replacement Procedures Main Power and Cooling 10Removal and Replacement Procedures ChassisPower Cord Set Requirements Connector Pin AssignmentsIndex Troubleshooting Without DiagnosticsInstalling the Operating System and Software Installing or Restoring the Operating SystemInstalling Microsoft Windows 2000 Professional Installing or Upgrading Device DriversUsing the Emergency Repair Diskette Windows Installing Microsoft Windows XP ProfessionalCreating a Restore Diskette Creating an Emergency Repair Diskette WindowsHp Software Installing Red Hat LinuxUpgrading device drivers Converting to Ntfs Restoring the operating systemRed Hat Linux Windows 2000 ProfessionalHyper-Threading Technology Installing or Restoring the Operating System Power-On Self-Test Post Setup Utilities and Diagnostic FeaturesComputer Setup Utilities Using Computer Setup Utilities Heading Option Description Computer Setup MenuDrive Type Emulation Options Primary IDE Controller Transfer ModeDiskette MBR Validation Option not supported on all products These options should be used by advanced users only PCI VGA Create a Diagnostics Diskette Computer DiagnosticsComputer Checkup Test DOS-BasedRunning Test Running Inspect View System Information InspectUsing Diagnostics for Windows Diagnostics for WindowsProtecting the Software Running Diagnostic TestsRestore CD Ordering Backup SoftwareSetup Utilities and Diagnostic Features Desktop Management Initial Configuration and DeploymentSoftware Updating and Management Remote System InstallationAltiris eXpress PC Transplant Pro and PC Transplant for Compaq System Software Manager Remote Management Setup UtilitiesHP Insight Manager LC FailSafe Boot Block ROM Using Remote ROM FlashRemote ROM Flash Keyboard Light Combinations Used by Boot Block ROM Remote Wakeup and Remote Shutdown Remote Security ManagementNIC Alert Dual-State Power Button Replicating Your SetupWorld Wide Web Site Power ManagementDesktop Management Interface DMI Asset Tracking and Security Wired for ManagementFeature Purpose How It Is Established Security Features OverviewEstablishing a Setup Password Using Computer Setup Password SecurityEstablishing a Power-On Password Using Computer Setup Entering a Setup Password Entering a Power-On PasswordChanging a Power-On or Setup Password Deleting a Power-On or Setup PasswordNational Keyboard Delimiter Characters National Keyboard Delimiter CharactersClearing Passwords Network Server ModeUsing DriveLock DriveLockDriveLock Applications Level Setting Description Setting the Smart Cover Sensor Protection LevelSmart Cover Sensor Smart Cover Sensor Protection LevelsLocking the Smart Cover Lock Smart Cover LockUnlocking the Smart Cover Lock Using the Smart Cover FailSafe Key Master Boot Record SecurityMaster Boot Record has changed Before You Partition or Format the Current Bootable Disk Fault Notification and RecoveryCable Lock Provision Fingerprint Identification TechnologySurge-Tolerant Power Supply ECC Fault Prediction and Prefailure WarrantyDrive Protection System Ultra ATA Integrity MonitoringDesktop Management Ultra ATA Jumpers Ultra ATA Drive Guidelines and FeaturesUltra ATA Cables Cable LayoutSingle-Drive Cable Drive Installation GuidelinesTwo-Drive Cable Attach Sequence Rules by Class Priority Device ClassesGeneral Attach Guidelines General Attach Sequence Rule Attach Sequence WorksheetAttach Sequence Worksheet Sequence DescriptionExample 2 Four Device Installation Sample Example 1 Three Device Installation SampleAttach Sequence Worksheet Three Device Installation Sample Additional Drive Application Notes Attach Sequence Worksheet Four Device Installation SampleMicrosoft to Drive Manufacturer Size Conversion Table Drive CapacitiesDrive/Partition Capacity Limits Maximum SizeUltra ATA Drive Guidelines and Features Scsi Guidelines Scsi DevicesUsing the Multi-Mode Scsi Cable Using SCSISelect with Scsi Devices Default Settings Scsi ID SettingsJumpers Ultra3 Scsi Hard DriveConfiguration Pair Jumper SettingsCD-ROM or DVD-ROM Drive Zip DriveScsi Devices Sata guidelines Sata DevicesBoot order Hard drive configurations Sata Devices Chassis Type Generating Static Electrostatic Discharge InformationRelative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels MethodVoltageRecommended Materials and Equipment Grounding the Work AreaCleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply FanTools and Software Requirements Cables and ConnectorsScrews Hard Drives Lithium Coin Cell BatteryPreparation for Disassembly Removal and Replacement Procedures Security ComponentsSecurity Devices Smart Cover Sensor Security Lock Bracket Introduction Removal and Replacement Procedures DrivesRemoving a Drive Installing a New Drive Removing a 3.5-Inch Drive From a 5.25-Inch Drive Adapter Access Panel Removal Removal and Replacement Procedures ChassisFront Bezel Removal Tabs Front Bezel and Related ComponentsSubpanel and Bezel Blanks Front Bezel USB/Audio/1394 Card Power Switch Board Guide Speaker Feet Converting a Desktop to a Minitower = Desktop configuration 2 = Minitower configuration Hp workstation xw4000 DDR Memory Memory ExpansionHp workstation xw6000 Memory Service Reference Guide 11-3 XMM1 XMM3 XMM2 XMM4 Module Slot TotalDimm Installation Expansion Cards AGP Card with a Type 1 Retention Mechanism Graphics Sockets with Retention MechanismsAGP Card with a Type 2 Retention Mechanism AGP Card with Type 1 or Type 2 Retention Mechanism Service Reference Guide Identifying the System Board ConfigurationCooling tower Secondary VRM socket Preparing the System for Processor Removal Heatsink/ProcessorFansink Heatsink Warm-Up Time Heatsink Cool-Down TimeHp workstation xw4000 heatsink and processor components Removing the Heatsink/Processor AssemblyTo install a heatsink and processor refer to section Installing the Heatsink/Processor Assembly Hardware Abstraction Layer Multiprocessor InformationSystem Board Service Reference Guide 12-9 Battery Type 2 Battery Holder Type 1 Battery Holder12-12 Power Supply Removal and Replacement Procedures Main Power and CoolingAir Baffle Rear Chassis-Mounted Fan Chassis FansFront Chassis Fan Connector and Icon Pin Signal Connector Pin AssignmentsEnhanced Keyboard MouseEthernet AUI Ethernet RJ-45Parallel Interface Connector and Icon 1/8 miniphone Pin SignalSerial Interface MicrophoneLine-In Audio HeadphoneLine-Out Audio Scsi Low Voltage Differential/Single Ended LVD/SEUltra Scsi Connector Pin Signal Usage Data Power CableMonitor External Infrared TransceiverATA/ATAPI IDE Standard Drive Cable Connector Pin SignalMultiBay CD-ROM Adapter Accelerated Graphics Port AGP Connector Pin Signal a Signal BPin Power BX Chipset-Based Board Pin Power Deskpro EP Pin Power 810, 810E, 820, and 845 Chipset-Based BoardsPin Power Pin Power Deskpro ENPin Power for CPU General Requirements Power Cord Set RequirementsAccrediting Country Agency Country-Specific RequirementsPost Error Messages Post Error MessagesScreen Message Beeps Probable Cause Recommended Action Board Post Error Messages Not working Hood lock mechanism is Post Error Messages Smart Scsi Techpubs\customeradvisories for Post Error Messages Post Error Messages SP5572.EXE SNZERO.EXE Post Error Messages Chassis Indicator Lights-Desktop Computers and Workstations Diagnostic Indicator LightsKeyboard Lights Color LED Activity State/MessageON3 Main Power Switch VAux Power Button StatusSummary of Test Error Codes Diagnostic Error CodesError Code Range Device Description Microprocessor Error Code Description Recommended ActionKeyboard MemoryDiskette Drive Parallel PortModem Communications Serial PortTape Drive Hard DriveVideo Video Network Interface AudioCD-ROM and DVD-ROM Pointing Device Special Error CodesDevice Names Test NamesXXXX-21 Test Error CodesTest Error Codes Support Preliminary Checklist Troubleshooting Without DiagnosticsProblem Possible Solution Solving Minor ProblemsTroubleshooting Without Diagnostics Diskette Drive Display Scsi Printer Hard DriveComputer Setup and enable diskette boot If you set digital as the Output mode, the internal speaker Hardware Installation Hardware InstallationProblem Possible Solutions Processor DVD-ROM and CD-ROMInsufficient memory error during Network NetworkNetwork Resolving Audio Hardware Conflicts Troubleshooting Using HP Intelligent Manageability FeaturesTroubleshooting Without Diagnostics Designator Component System Board and Riser Board Reference DesignatorsComponent DesignatorSW1 System Board and Riser Board Reference Designators Hp workstations Model Number Naming for hp ProductsModel Number Naming for hp Products Index Index Index-3 Scsi Index-5 USB