Service reference guide, October | HP xw6000 instruction

service reference guide

hp workstation xw4000 hp workstation xw6000

Document Part Number: 304898-002

October 2003

This guide provides removal and replacement procedures for subassemblies and key components of the computers covered. This guide also covers basic operating system installation information.

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HP xw6000 manual Service reference guide, October

Contents

October Service reference guidePage Contents Scsi Devices Ultra ATA Drive Guidelines and Features Removal and Replacement Procedures Drives Removal and Replacement Procedures Security ComponentsSata Devices 13Removal and Replacement Procedures Main Power and Cooling 10Removal and Replacement Procedures Chassis Power Cord Set Requirements Connector Pin Assignments Index Troubleshooting Without Diagnostics Installing the Operating System and Software Installing or Restoring the Operating SystemInstalling Microsoft Windows 2000 Professional Installing or Upgrading Device Drivers Using the Emergency Repair Diskette Windows Installing Microsoft Windows XP ProfessionalCreating a Restore Diskette Creating an Emergency Repair Diskette Windows Hp Software Installing Red Hat LinuxUpgrading device drivers Converting to Ntfs Restoring the operating systemRed Hat Linux Windows 2000 Professional Hyper-Threading Technology Installing or Restoring the Operating System Power-On Self-Test Post Setup Utilities and Diagnostic Features Computer Setup Utilities Using Computer Setup Utilities Heading Option Description Computer Setup MenuDrive Type Emulation Options Primary IDE Controller Transfer Mode Diskette MBR Validation Option not supported on all products These options should be used by advanced users only PCI VGA Create a Diagnostics Diskette Computer DiagnosticsComputer Checkup Test DOS-Based Running Test Running Inspect View System Information Inspect Using Diagnostics for Windows Diagnostics for Windows Protecting the Software Running Diagnostic Tests Restore CD Ordering Backup Software Setup Utilities and Diagnostic Features Desktop Management Initial Configuration and Deployment Software Updating and Management Remote System InstallationAltiris eXpress PC Transplant Pro and PC Transplant for Compaq System Software Manager Remote Management Setup UtilitiesHP Insight Manager LC FailSafe Boot Block ROM Using Remote ROM FlashRemote ROM Flash Keyboard Light Combinations Used by Boot Block ROM Remote Wakeup and Remote Shutdown Remote Security ManagementNIC Alert Dual-State Power Button Replicating Your Setup World Wide Web Site Power ManagementDesktop Management Interface DMI Asset Tracking and Security Wired for Management Feature Purpose How It Is Established Security Features Overview Establishing a Setup Password Using Computer Setup Password SecurityEstablishing a Power-On Password Using Computer Setup Entering a Setup Password Entering a Power-On Password Changing a Power-On or Setup Password Deleting a Power-On or Setup PasswordNational Keyboard Delimiter Characters National Keyboard Delimiter Characters Clearing Passwords Network Server ModeUsing DriveLock DriveLock DriveLock Applications Level Setting Description Setting the Smart Cover Sensor Protection LevelSmart Cover Sensor Smart Cover Sensor Protection Levels Locking the Smart Cover Lock Smart Cover LockUnlocking the Smart Cover Lock Using the Smart Cover FailSafe Key Master Boot Record Security Master Boot Record has changed Before You Partition or Format the Current Bootable Disk Fault Notification and RecoveryCable Lock Provision Fingerprint Identification Technology Surge-Tolerant Power Supply ECC Fault Prediction and Prefailure WarrantyDrive Protection System Ultra ATA Integrity Monitoring Desktop Management Ultra ATA Jumpers Ultra ATA Drive Guidelines and FeaturesUltra ATA Cables Cable Layout Single-Drive Cable Drive Installation GuidelinesTwo-Drive Cable Attach Sequence Rules by Class Priority Device ClassesGeneral Attach Guidelines General Attach Sequence Rule Attach Sequence WorksheetAttach Sequence Worksheet Sequence Description Example 2 Four Device Installation Sample Example 1 Three Device Installation SampleAttach Sequence Worksheet Three Device Installation Sample Additional Drive Application Notes Attach Sequence Worksheet Four Device Installation Sample Microsoft to Drive Manufacturer Size Conversion Table Drive CapacitiesDrive/Partition Capacity Limits Maximum Size Ultra ATA Drive Guidelines and Features Scsi Guidelines Scsi Devices Using the Multi-Mode Scsi Cable Using SCSISelect with Scsi Devices Default Settings Scsi ID SettingsJumpers Ultra3 Scsi Hard Drive Configuration Pair Jumper SettingsCD-ROM or DVD-ROM Drive Zip Drive Scsi Devices Sata guidelines Sata Devices Boot order Hard drive configurations Sata Devices Chassis Type Generating Static Electrostatic Discharge InformationRelative Humidity Event 55% 40% 10% Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels MethodVoltage Recommended Materials and Equipment Grounding the Work Area Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine Care Cleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply Fan Tools and Software Requirements Cables and ConnectorsScrews Hard Drives Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Security Components Security Devices Smart Cover Sensor Security Lock Bracket Introduction Removal and Replacement Procedures Drives Removing a Drive Installing a New Drive Removing a 3.5-Inch Drive From a 5.25-Inch Drive Adapter Access Panel Removal Removal and Replacement Procedures Chassis Front Bezel Removal Tabs Front Bezel and Related Components Subpanel and Bezel Blanks Front Bezel USB/Audio/1394 Card Power Switch Board Guide Speaker Feet Converting a Desktop to a Minitower = Desktop configuration 2 = Minitower configuration Hp workstation xw4000 DDR Memory Memory Expansion Hp workstation xw6000 Memory Service Reference Guide 11-3 XMM1 XMM3 XMM2 XMM4 Module Slot Total Dimm Installation Expansion Cards AGP Card with a Type 1 Retention Mechanism Graphics Sockets with Retention Mechanisms AGP Card with a Type 2 Retention Mechanism AGP Card with Type 1 or Type 2 Retention Mechanism Service Reference Guide Identifying the System Board ConfigurationCooling tower Secondary VRM socket Preparing the System for Processor Removal Heatsink/ProcessorFansink Heatsink Warm-Up Time Heatsink Cool-Down Time Hp workstation xw4000 heatsink and processor components Removing the Heatsink/Processor Assembly To install a heatsink and processor refer to section Installing the Heatsink/Processor Assembly Hardware Abstraction Layer Multiprocessor Information System Board Service Reference Guide 12-9 Battery Type 2 Battery Holder Type 1 Battery Holder 12-12 Power Supply Removal and Replacement Procedures Main Power and Cooling Air Baffle Rear Chassis-Mounted Fan Chassis Fans Front Chassis Fan Connector and Icon Pin Signal Connector Pin AssignmentsEnhanced Keyboard Mouse Ethernet AUI Ethernet RJ-45 Parallel Interface Connector and Icon 1/8 miniphone Pin SignalSerial Interface Microphone Line-In Audio HeadphoneLine-Out Audio Scsi Low Voltage Differential/Single Ended LVD/SE Ultra Scsi Connector Pin Signal Usage Data Power Cable Monitor External Infrared Transceiver ATA/ATAPI IDE Standard Drive Cable Connector Pin Signal MultiBay CD-ROM Adapter Accelerated Graphics Port AGP Connector Pin Signal a Signal B Pin Power BX Chipset-Based Board Pin Power Deskpro EP Pin Power 810, 810E, 820, and 845 Chipset-Based Boards Pin Power Pin Power Deskpro ENPin Power for CPU General Requirements Power Cord Set Requirements Accrediting Country Agency Country-Specific Requirements Post Error Messages Post Error MessagesScreen Message Beeps Probable Cause Recommended Action Board Post Error Messages Not working Hood lock mechanism is Post Error Messages Smart Scsi Techpubs\customeradvisories for Post Error Messages Post Error Messages SP5572.EXE SNZERO.EXE Post Error Messages Chassis Indicator Lights-Desktop Computers and Workstations Diagnostic Indicator LightsKeyboard Lights Color LED Activity State/Message ON3 Main Power Switch VAux Power Button Status Summary of Test Error Codes Diagnostic Error CodesError Code Range Device Description Microprocessor Error Code Description Recommended Action Keyboard Memory Diskette Drive Parallel Port Modem Communications Serial Port Tape Drive Hard Drive Video Video Network Interface AudioCD-ROM and DVD-ROM Pointing Device Special Error CodesDevice Names Test Names XXXX-21 Test Error Codes Test Error Codes Support Preliminary Checklist Troubleshooting Without Diagnostics Problem Possible Solution Solving Minor Problems Troubleshooting Without Diagnostics Diskette Drive Display Scsi Printer Hard Drive Computer Setup and enable diskette boot If you set digital as the Output mode, the internal speaker Hardware Installation Hardware InstallationProblem Possible Solutions Processor DVD-ROM and CD-ROM Insufficient memory error during Network Network Network Resolving Audio Hardware Conflicts Troubleshooting Using HP Intelligent Manageability Features Troubleshooting Without Diagnostics Designator Component System Board and Riser Board Reference Designators Component Designator SW1 System Board and Riser Board Reference Designators Hp workstations Model Number Naming for hp Products Model Number Naming for hp Products Index Index Index-3 Scsi Index-5 USB