Diagnostic Error Codes

 

 

 

 

 

 

Serial Port

 

 

 

 

 

 

 

 

 

 

Error Code

Description

Recommended Action

 

 

 

 

 

 

 

 

1101-xx

Serial port test failed.

1. Run Computer Setup or Windows NT,

 

 

 

 

 

Windows 98/2000/ME utilities.

 

 

 

 

2. Replace the system board and retest.

 

 

 

 

Modem Communications

 

 

 

 

 

 

 

 

 

Error Code

Description

Recommended Action

 

 

 

 

 

 

 

 

1201-xx

Internal test failed.

The following steps apply to 1201-xx through

 

 

 

 

 

1210-xx:

1203-xx

External termination test failed.

1204-xx

Auto originate test failed.

1205-xx

Auto answer test failed.

1210-xx

Direct connect test failed.

1.Disconnect from the phone line and retest.

2.Check the phone number.

3.Check the modem line.

4.Replace the modem and retest.

 

Service Reference Guide

E–5