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| Diagnostic Error Codes | |
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Serial Port |
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| Error Code | Description | Recommended Action |
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| Serial port test failed. | 1. Run Computer Setup or Windows NT, |
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| Windows 98/2000/ME utilities. | |
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| 2. Replace the system board and retest. | |
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Modem Communications |
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| Error Code | Description | Recommended Action |
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| Internal test failed. | The following steps apply to |
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External termination test failed. | |
Auto originate test failed. | |
Auto answer test failed. | |
Direct connect test failed. |
1.Disconnect from the phone line and retest.
2.Check the phone number.
3.Check the modem line.
4.Replace the modem and retest.
| Service Reference Guide |