Troubleshooting Without Diagnostics | HP xw6000 specs

Troubleshooting Without Diagnostics

F–16

Service Reference Guide

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HP xw6000 manual Troubleshooting Without Diagnostics

Contents

Service reference guide OctoberPage Contents Ultra ATA Drive Guidelines and Features Scsi Devices Removal and Replacement Procedures Drives Removal and Replacement Procedures Security ComponentsSata Devices 10Removal and Replacement Procedures Chassis 13Removal and Replacement Procedures Main Power and Cooling Connector Pin Assignments Power Cord Set Requirements Troubleshooting Without Diagnostics Index Installing Microsoft Windows 2000 Professional Installing or Restoring the Operating SystemInstalling the Operating System and Software Installing or Upgrading Device Drivers Creating a Restore Diskette Installing Microsoft Windows XP ProfessionalUsing the Emergency Repair Diskette Windows Creating an Emergency Repair Diskette Windows Hp Software Installing Red Hat LinuxUpgrading device drivers Red Hat Linux Restoring the operating systemConverting to Ntfs Windows 2000 Professional Hyper-Threading Technology Installing or Restoring the Operating System Setup Utilities and Diagnostic Features Power-On Self-Test Post Computer Setup Utilities Using Computer Setup Utilities Heading Option Description Computer Setup MenuDrive Type Emulation Options Transfer Mode Primary IDE Controller Diskette MBR Validation Option not supported on all products These options should be used by advanced users only PCI VGA Computer Checkup Test Computer DiagnosticsCreate a Diagnostics Diskette DOS-Based Running Test View System Information Inspect Running Inspect Diagnostics for Windows Using Diagnostics for Windows Running Diagnostic Tests Protecting the Software Ordering Backup Software Restore CD Setup Utilities and Diagnostic Features Initial Configuration and Deployment Desktop Management Software Updating and Management Remote System InstallationAltiris eXpress PC Transplant Pro and PC Transplant for Compaq System Software Manager Remote Management Setup UtilitiesHP Insight Manager LC FailSafe Boot Block ROM Using Remote ROM FlashRemote ROM Flash Keyboard Light Combinations Used by Boot Block ROM Remote Wakeup and Remote Shutdown Remote Security ManagementNIC Alert Replicating Your Setup Dual-State Power Button World Wide Web Site Power ManagementDesktop Management Interface DMI Wired for Management Asset Tracking and Security Security Features Overview Feature Purpose How It Is Established Establishing a Setup Password Using Computer Setup Password SecurityEstablishing a Power-On Password Using Computer Setup Entering a Power-On Password Entering a Setup Password National Keyboard Delimiter Characters Deleting a Power-On or Setup PasswordChanging a Power-On or Setup Password National Keyboard Delimiter Characters Using DriveLock Network Server ModeClearing Passwords DriveLock DriveLock Applications Smart Cover Sensor Setting the Smart Cover Sensor Protection LevelLevel Setting Description Smart Cover Sensor Protection Levels Locking the Smart Cover Lock Smart Cover LockUnlocking the Smart Cover Lock Master Boot Record Security Using the Smart Cover FailSafe Key Master Boot Record has changed Cable Lock Provision Fault Notification and RecoveryBefore You Partition or Format the Current Bootable Disk Fingerprint Identification Technology Drive Protection System ECC Fault Prediction and Prefailure WarrantySurge-Tolerant Power Supply Ultra ATA Integrity Monitoring Desktop Management Ultra ATA Cables Ultra ATA Drive Guidelines and FeaturesUltra ATA Jumpers Cable Layout Single-Drive Cable Drive Installation GuidelinesTwo-Drive Cable Attach Sequence Rules by Class Priority Device ClassesGeneral Attach Guidelines Attach Sequence Worksheet Attach Sequence WorksheetGeneral Attach Sequence Rule Sequence Description Example 2 Four Device Installation Sample Example 1 Three Device Installation SampleAttach Sequence Worksheet Three Device Installation Sample Attach Sequence Worksheet Four Device Installation Sample Additional Drive Application Notes Drive/Partition Capacity Limits Drive CapacitiesMicrosoft to Drive Manufacturer Size Conversion Table Maximum Size Ultra ATA Drive Guidelines and Features Scsi Devices Scsi Guidelines Using the Multi-Mode Scsi Cable Using SCSISelect with Scsi Devices Jumpers Scsi ID SettingsDefault Settings Ultra3 Scsi Hard Drive CD-ROM or DVD-ROM Drive Jumper SettingsConfiguration Pair Zip Drive Scsi Devices Sata Devices Sata guidelines Boot order Hard drive configurations Sata Devices Chassis Type Relative Humidity Electrostatic Discharge InformationGenerating Static Event 55% 40% 10% Static Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment MethodVoltage Grounding the Work Area Recommended Materials and Equipment Cleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine Care Cleaning the Mouse Service ConsiderationsCleaning the Monitor Power Supply Fan Tools and Software Requirements Cables and ConnectorsScrews Lithium Coin Cell Battery Hard Drives Removal and Replacement Procedures Security Components Preparation for Disassembly Security Devices Smart Cover Sensor Security Lock Bracket Removal and Replacement Procedures Drives Introduction Removing a Drive Installing a New Drive Removing a 3.5-Inch Drive From a 5.25-Inch Drive Adapter Removal and Replacement Procedures Chassis Access Panel Removal Front Bezel and Related Components Front Bezel Removal Tabs Subpanel and Bezel Blanks Front Bezel USB/Audio/1394 Card Power Switch Board Guide Speaker Feet Converting a Desktop to a Minitower = Desktop configuration 2 = Minitower configuration Memory Expansion Hp workstation xw4000 DDR Memory Hp workstation xw6000 Memory Service Reference Guide 11-3 Module Slot Total XMM1 XMM3 XMM2 XMM4 Dimm Installation Expansion Cards Graphics Sockets with Retention Mechanisms AGP Card with a Type 1 Retention Mechanism AGP Card with a Type 2 Retention Mechanism AGP Card with Type 1 or Type 2 Retention Mechanism Service Reference Guide Identifying the System Board ConfigurationCooling tower Secondary VRM socket Preparing the System for Processor Removal Heatsink/ProcessorFansink Heatsink Cool-Down Time Heatsink Warm-Up Time Removing the Heatsink/Processor Assembly Hp workstation xw4000 heatsink and processor components To install a heatsink and processor refer to section Installing the Heatsink/Processor Assembly Multiprocessor Information Hardware Abstraction Layer System Board Service Reference Guide 12-9 Battery Type 1 Battery Holder Type 2 Battery Holder 12-12 Removal and Replacement Procedures Main Power and Cooling Power Supply Air Baffle Chassis Fans Rear Chassis-Mounted Fan Front Chassis Fan Enhanced Keyboard Connector Pin AssignmentsConnector and Icon Pin Signal Mouse Ethernet RJ-45 Ethernet AUI Serial Interface Connector and Icon 1/8 miniphone Pin SignalParallel Interface Microphone Line-Out Audio HeadphoneLine-In Audio Scsi Low Voltage Differential/Single Ended LVD/SE Connector Pin Signal Usage Data Power Cable Ultra Scsi External Infrared Transceiver Monitor Connector Pin Signal ATA/ATAPI IDE Standard Drive Cable MultiBay CD-ROM Adapter Connector Pin Signal a Signal B Accelerated Graphics Port AGP Pin Power BX Chipset-Based Board Pin Power 810, 810E, 820, and 845 Chipset-Based Boards Pin Power Deskpro EP Pin Power Pin Power Deskpro ENPin Power for CPU Power Cord Set Requirements General Requirements Country-Specific Requirements Accrediting Country Agency Post Error Messages Post Error MessagesScreen Message Beeps Probable Cause Recommended Action Board Post Error Messages Not working Hood lock mechanism is Post Error Messages Smart Scsi Techpubs\customeradvisories for Post Error Messages Post Error Messages SP5572.EXE SNZERO.EXE Post Error Messages Keyboard Lights Diagnostic Indicator LightsChassis Indicator Lights-Desktop Computers and Workstations Color LED Activity State/Message Main Power Switch VAux Power Button Status ON3 Summary of Test Error Codes Diagnostic Error CodesError Code Range Device Description Error Code Description Recommended Action Microprocessor Memory Keyboard Parallel Port Diskette Drive Serial Port Modem Communications Hard Drive Tape Drive Video Video Network Interface AudioCD-ROM and DVD-ROM Device Names Special Error CodesPointing Device Test Names Test Error Codes XXXX-21 Test Error Codes Troubleshooting Without Diagnostics Support Preliminary Checklist Solving Minor Problems Problem Possible Solution Troubleshooting Without Diagnostics Diskette Drive Display Scsi Hard Drive Printer Computer Setup and enable diskette boot If you set digital as the Output mode, the internal speaker Hardware Installation Hardware InstallationProblem Possible Solutions DVD-ROM and CD-ROM Processor Insufficient memory error during Network Network Network Troubleshooting Using HP Intelligent Manageability Features Resolving Audio Hardware Conflicts Troubleshooting Without Diagnostics System Board and Riser Board Reference Designators Designator Component Designator Component SW1 System Board and Riser Board Reference Designators Model Number Naming for hp Products Hp workstations Model Number Naming for hp Products Index Index Index-3 Scsi Index-5 USB