Troubleshooting Without Diagnostics

Display (Continued)

Problem

 

Possible Solution

 

 

 

The picture is broken up; it rolls, jitters,

1.

Be sure the monitor cable is securely connected to the

or blinks.

 

computer.

 

2.

In a two-monitor system or if another monitor is in close

 

 

proximity, move the monitors apart to be sure they are

 

 

not interfering with the other's magnetic field.

 

3.

Fluorescent lights or fans may be too close to the

 

 

monitor.

 

 

Screen goes blank.

A screen blanking utility may be installed or energy saver

 

features may be enabled. Press any key or type password.

 

 

Monitor overheats.

There is not enough ventilation space for proper airflow.

 

Leave at least 3 inches (7.6 cm) of ventilation space. Be sure

 

there is nothing on top of the monitor obstructing the air

 

flow.

Cursor will not move using the arrow keys on the numeric keypad.

The Num Lock key is on. Press the key to turn it off. The Num Lock light should not be on when you want to use the arrow keys.

SCSI

Problem

 

Possible Solution

 

 

System with IDE and SCSI drives will

The IDE drive needs to be disabled. Under the Computer

not boot from SCSI hard drive.

Setup Advanced menu, disable the primary IDE controller.

 

 

 

System will not boot from a SCSI drive.

1.

The SCSI drive is not configured correctly.

 

2.

Ensure that drive cabling and jumpers are set correctly.

 

 

To boot a SCSI drive, the drive ID number must be set to

 

 

0.

 

 

 

 

F–6

Service Reference Guide

Page 168
Image 168
HP xw6000 manual Scsi