Troubleshooting Without Diagnostics

Memory

Problem

 

Possible Solution

 

 

System won't boot or does not function

Memory module is not the correct type or speed grade for

properly after installing additional

the system. Replace module with the correct

memory modules.

industry-standard device for the computer.

 

 

 

Out of Memory error.

1.

Memory configuration may not be set up correctly;

 

 

check memory configuration using Device Manager.

 

1.

The computer has run out of memory for the application.

 

 

Check the application documentation to determine the

 

 

memory requirements.

 

 

Memory count during POST is wrong.

Memory modules may not have been installed correctly or

 

incorrect modules may have been used.

 

✎

On system boards having integrated Intel video that use

 

 

1 MB of memory for video it is normal for POST to have

 

 

the memory count 1 MB short.

 

 

 

Insufficient memory error during

1.

Too many Terminate and Stay Resident programs (TSRs)

operation.

 

are installed. Delete any unnecessary TSRs.

 

2.

There is not enough memory for the application. Check

 

 

the memory requirements for the application or add

 

 

more memory.

Unit is on but there is no video and the power LED is blinking red.

Memory is not installed correctly and system is not booting. Reinstall memory modules.

 

F–12

Service Reference Guide