Diagnostic Error Codes

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

 

 

 

Error Code

Description

Recommended Action

 

 

 

 

 

 

 

 

3206-xx

Audio System Internal Error.

Replace the system board and retest.

 

✎When Windows 98/2000/ME is installed, changes to ESS sound device configuration do not take effect until the computer is restarted (turned off and on).

Network Interface

Error Code

Description

 

Recommended Action

 

 

 

6000-xx

ID test failed.

The following steps apply to 6000-xx through

 

 

6089-xx:

6014-xx

Configuration test failed.*

1.

Run Computer Setup or Windows NT,

 

 

 

Windows 95, 98, 2000, or ME utilities.

6016-xx

Reset test failed.*

2.

Verify test procedures.

6028-xx

Internal test failed.*

3.

Replace the network card, if installed.

6029-xx

External test failed.*

4.

Replace the system board.

6054-xx

Configuration test failed.**

 

 

6056-xx

Reset test failed.**

 

 

6068-xx

Internal test failed.**

 

 

6069-xx

External test failed.**

 

 

6089-xx

Open test failed.**

 

 

*Ethernet only. **Token Ring only.

CD-ROM and DVD-ROM

Error Code

Description

 

Recommended Action

 

 

 

3301-xx

CD-ROM drive read test failed.

The following steps apply to 3301-xx through

 

 

3305-xx and 6600-xx through 6623-xx:

3305-xx

CD-ROM drive seek test failed.

1.

Replace the CD media and retest.

6600-xx

ID test failed.

2.

Check the jumper settings on the adapter

 

 

 

card.

6605-xx

Read test failed.

3.

Verify that the speakers are connected.

6608-xx

Controller test failed.

4.

Reseat and/or replace the power and

 

 

 

signal cables and retest.

6623-xx

Random read test failed.

5.

Replace the CD-ROM drive and retest.

 

 

 

 

 

Service Reference Guide

E–9