Diagnostic Error Codes

Hard Drive

Error Code

Description

 

Recommended Action

 

 

 

1701-xx

Format test failed.

The following steps apply to 1701-xx through

 

 

1736-xx:

1702-xx

Read test failed.

1.

Run Computer Setup and verify drive type.

1703-xx

Write/read/compare test

2.

Reseat or replace the hard drive signal and

 

failed.

 

power cables and retest.

1704-xx

Random seek test failed.

3. Clear CMOS.

1705-xx

Controller test failed.

4.

Run the hard drive DPS test.

1708-xx

Format bad track test failed.

5.

Replace the hard drive and retest.

1710-xx

Park head test failed.

6.

Replace the system board and retest.

1715-xx

Head select test failed.

 

 

1716-xx

Conditional format test failed.

 

 

1717-xx

ECC* test failed.

 

 

1719-xx

Power mode test failed.

 

 

1724-xx

Network preparation test

 

 

 

failed.

 

 

1736-xx

Monitoring test failed.

 

 

 

 

 

*Error Correction Code

 

 

Tape Drive

Error Code

Description

 

Recommended Action

 

 

 

1900-xx

ID test failed.

The following steps apply to 1900-xx through 1910-xx

1901-xx

Servo test failed.

1.

Replace the tape cartridge and retest.

1902-xx

Format or format

2.

Reseat and/or replace the signal cable and retest.

 

verification test failed.

 

 

1903-xx

Sensor test failed.

3.

Check the switch settings on the adapter card (if

 

 

 

applicable).

1904-xx

BOT/EOT test failed.

4.

Replace the tape adapter card (if applicable) and

 

 

 

retest.

1905-xx

Read test failed.

5.

Replace the tape drive and retest.

1906-xx

Write/read/compare

6.

Replace the system board and retest.

 

failed.

 

 

1910-xx

Tape erase test failed.

 

 

 

 

 

 

 

E–6

Service Reference Guide