Diagnostic Error Codes

The remaining tables list possible error codes (AABB-CC), descriptions of each error condition, and recommended actions to resolve the error condition.

✎Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For assistance in the removal and replacement of a particular subassembly, see the “Removal and Replacement Procedures” chapter in this manual.

Microprocessor
Error Code

Description

 

Recommended Action

 

 

 

0101-xx

CPU test failed.

The following steps apply to 0101-xx through

 

 

0102-xx:

0102-xx

Coprocessor error.

1.

Run Computer Checkup or Computer Setup

 

 

 

and retest.

 

 

2.

Replace processor and retest.

 

 

3.

Replace the system board and retest.

 

 

 

0103-xx

DMA controller failed.

The following step applies to 0103-xx through

 

 

0106-xx:

 

 

 

0104-xx

Interrupt controller failed.

Replace the system board and retest.

 

 

 

 

0105-xx

Port error.

 

 

 

 

 

 

0106-xx

Keyboard controller self-test

 

 

 

failed.

 

 

 

 

 

0107-xx

CMOS RAM test failed.

The following steps apply to 0107-xx through

 

 

0109-xx:

0108-xx

CMOS interrupt test failed.

1.

Replace the battery/clock module and

 

 

 

retest.

0109-xx

CMOS clock test failed.

2.

Replace the system board and retest.

0110-xx

Programmable timer test

3.

Replace the system board and retest.

 

failed.

 

 

 

 

 

0113-01

Protected mode test failed.

Replace the system board and retest.

 

 

 

0114-01

Speaker test failed.

Verify the speaker connection.

 

 

Replace speaker (if applicable) and retest.

 

 

Replace the system board and retest.

 

 

 

0199-xx

Installed devices test failed.

Check system configuration.

 

 

Verify cable connections.

 

 

Check switch settings.

 

 

Run Diagnostics utility.

Remove all devices except processor and replace one-at-a-time until a failure occurs.

Replace the system board.

 

E–2

Service Reference Guide