Line 6 GearBox 3.7 – Troubleshooting
9•1
tr o U B L e S H o o t i n g
Audio Glitches ...............................................................................................................9•2
Auto-connect options don’t work ..................................................................................9•4
Why can’t I hear the effects? ..........................................................................................9•5
Why can’t I record a Track from GuitarPort to other programs ....................................9•5
Why can’t I play the GuitarPort Track I just downloaded? ............................................9•5
Disabling auto-launching of Windows Media Player, iTunes or other CD player
programs while using GearBox .......................................................................................9•6
Download Errors – Download Accelerators ...................................................................9•6
The Line 6 device Audio Driver cannot be found by your computer when
connecting your Line 6 device, or on startup .................................................................9•6
Guitar volume is too quiet at max setting ......................................................................9•7
Trouble accessing GuitarPort Online .............................................................................9•7
Why do I still hear hum when my Hum Reducer is on? ................................................9•8
Incomplete Downloads ...................................................................................................9•8
Light is off on GuitarPort or TonePort hardware ...........................................................9•8
Multiple computers: Using GearBox and GuitarPort Online on more than one
computer .........................................................................................................................9•9
TonePort/GuitarPort hardware does not power up ........................................................9•9
No sound .........................................................................................................................9•9
Causes of excess noise or unwanted distortion and clipping ........................................9•11
I still hear noise when the Gate is on ...........................................................................9•12
Track Level Issues .........................................................................................................9•12
Track playback when using the Player is frequently interrupted .................................9•13
USB Errors ....................................................................................................................9•13
TonePort UX8 does not reconnect after Windows goes into standby .........................9•13
Warranty, Customer Service and Repair Information .................................................9•14
Windows XP/Vista Optimization .................................................................................9•14