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Troubleshooting
Specification
Install
Error codes
Chart Manager Utility
Alarm and Event Groups
Password
Default Information
Interface Administration
Warranty
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Contents
Management Guide
Page
EliteView User Guide
Trademarks
Licence Agreement
Limited Warranty
Limitation of Liability and Damages
Additional References
About This Guide
General Manual Coverage
Conventions Used in this Manual
Page
Contents
Network Tools
Collecting Data with Log Manager
Snmp MIB Management
Managing Events
Using Rmon
CodeBase 6.0 DLL Sub-License Agreement G-1
Glossary Index
Xiii
Tables
Xiv
General Description
Chapter Introduction
Application Interface
Management Functions
EliteView includes the following features
Features of EliteView
Introduction
Chapter Installation
Installation for EliteView
System Requirements
To Start Setup
Using Setup to Install EliteView
Event-Driven, Modular Architecture
Chapter Getting Started
Overview
Network Interface
EliteView Modules
Log Utilities
Discovery
EliteView Main Program
Event Manager
Report
MIB Compiler
MIB-2 Viewer
Name Database Manager
Trap Manager
Tftp Server
Data Logging and Event Management
How the Event Manager Works
Starting EliteView
Platform
Using the Main EliteView Program
Menu Label Description
EliteView Program Menu Definitions
Button Label Description
EliteView Program Toolbar
Configuring Polling Parameters
Configuring the Toolbar
Status Bar
Command Menu
Quick Guide to Map Building
Creating a Network Map
Discovery
Using Discovery
Protocol selection and advanced settings
Menu Description
Menu Definitions Discovery Menu Definitions
Field Description for Discovery Setup Menu
To automatically discover devices
Field Description
To automatically discover devices in a community
Name Database Manager
Name Database Manger Editing Tools
Adding a New Entry
Deleting Device Entries
Updating Device Entries
Searching for Device Entries
Creating Network Maps
Menu Description for Map Functions
Menu Description for Map Functions
Map Editing Toolbar Buttons
Map Add New Object Dialog Box
Editing Map Objects
Adding a Map Object
Map Generic Device Types
UDP
Sample Configuration
Moving Objects
Modifying Objects
Deleting Objects
Duplicating Objects
Map Limitations
Object Status
Chapter Network Tools
Setting Addresses with the Bootp Server
Bootp Protocol
How EliteView’s Bootp protocol works
Parameter Description Example
Starting the Bootp Server
To open the Bootp Database
Bootp Server Dialog Box
Adding a Node to the Bootp Server
Adding and Modifying Node Information
To add a new node
Adding Filename Mappings
Default Information
To define a default address with IP and physical addresses
Probing Devices with the Alive Test
Statistics Description Example
To adjust parameters for the Alive Test
To select a target device
Alive Test Statistics
Starting the Tftp Server
Problem Solving with the Alive Test
Using the Tftp Server
Downloading Files with the Tftp Server
Viewing the Tftp Process List
Tftp Process List
Field Description Example
To start a transfer session
To telnet into a workstation using your network map
Telneting to Other Computers on the Network
Fetching Files from Other Servers
File Menu Commands
Where You Are WUR
Exit
Device Menu Commands
Search
Remove All
Self Table
Option Menu Commands
Setup
Learn Table
Batch Upgrade
Utilities Menu Commands
Output
Select All
Edit Menu Commands
Upgrade
Tftp Server
Refresh File List
Backup
Options Menu Commands
Load From Map
Backup
Stop Schedule
Start Schedule
Network Tools
Chapter
Snmp MIB Management
MIB Database
MIB Compiler
Description Sample Display MIB Module List
Starting the MIB Compiler
Running the MIB Compiler
MIB Compiler Dialog Box
Description Sample Display
Loading a new MIB
Viewing the MIB Module List
Things to remember when using the MIB Compiler
MIB-2 Viewer
Unloading MIB modules
New Open Save Save As
System Information Window
MIB-2 Directory
System Information
Menu Bar
Interface Administration
Field Description for Interface Admin Window
Field Description for Interface Admin Window
Interface Statistics
Field Description for Interface Statistics Window
Field Description for Interface Statistics Window
Viewing Statistics
MIB Browser
Basic Functions of MIB Browser
Adding a Log Process
Menu Description
Menu Definitions
MIB Browser Menu Definitions
Fetching Device Values Using The MIB Browser
Accessing Device Values
MIB Variable Textual Definitions
Get Bulk Request Get Request Get Next Request
Snmp MIB Management
Pause Resume Abort
Viewing Output Data
Using the Output Options
Collecting Data with LOG Manager
Add/Delete/Edit Numeric Data Process Display Activate
Adding a New Log Process
Editing a Log Process
Field Description for Log Manager/Information Dialog Boxes
Modifying a Log Process
Field Description for Log Manager/Information Dialog Boxes
Deleting a Log Process
Using the Log Database Manager
Log Controls
Viewing Log Data
Edit Menu
File Menu
Filter Formula
Defining Filter Formulas
Filter Formula syntax
Syntax for Simple Expressions
Syntax for Complex Expressions
Elements of Filter Formulas
Elements of Filter Formulas
Parameter Example Description
Defining Threshold Formulas
Threshold vs. Filter Formula
Accuracy
Threshold Formula Syntax
Threshold Formula
Refer to the same section under Filter Formulas Syntax
Elements of Threshold Formulas
Elements of Threshold Formulas
Chart Manager Utility
Basic Functions of Chart Manager
Chart Manager Menu Definitions
Editing Data
Creating Log Charts
Log Chart Information
About the Chart Manager
Summarizing Data
Displaying Graphic Charts
Chart Manager Graph Control
Graph Controls
Tab Title Description
For each line from the drop-down menu opposite the check-box
Overlay point on that bar
Column in the table for use in the image map
Collecting Data with LOG Manager
Chapter Managing Events
Understanding the Event Manager
Starting the Event Manager
Defining User Events
Defining Events
Defining Event Actions
Pre-Defined System Events
Action Description Example
Event Actions
Event Data
Parameters Description Example
Event Data
Receiving Snmp Traps with the Trap Manager
Limitations of Trap Messages
Trap Types
Posting Messages to the Report Window
Report Window Menu Definitions
Menu Function
Edit Menu
Brief Description of Rmon
Introduction
Rmon Manager Probe Window
Starting the Rmon Manager
Rmon Manger Main Screen
Rmon Utilities
Rmon Groups
Group Description
Statistics Group Control Table
Statistics Group
SMC6724L3 1 Interface Description
Viewing Statistics
Adding or Editing an Entry in the Control Table
SMC6724L3 1 Interface Description
Rmon Utilities
Statistics Areas
Parameters Description
Statistics Parameter Descriptions
History Group
Statistics Menu and Tool Bar
Statistics Status Bar
10 History Control Table
Viewing History
11 Alarm Control Table
Alarm and Event Groups
May be sampled
12 Event Control Table Index Entries
Host Group
13 Host Control Table
14 Host Control Table Menu and Tool Bar Descriptions
Host Top N Group
15 Host Top N Menu and Tool Bar Descriptions
16 Matrix Control Table
Matrix Group
16 Matrix Control Table
17 Matrix Menu and Tool Bar Descriptions
Filter and Capture Groups
Accepted
18 Channel and Buffer Control Table
Using Rmon
19 Filter Configuration Options
Data The bit pattern to filter
20 Channel and Buffer Add/Edit Dialog Box
Or Always Ready
21 Separate Control Tables Channels
22 Separate Control Tables Filters
23 Separate Control Tables Buffers
Using Rmon
24 Buffer Menu and Toolbar Descriptions
Using Rmon
To add a new MIB into the EliteView MIB database
Adding a New MIB Using the MIB Compiler
Node Label field, type ezRptrTotalFrames, and press Enter
Managing a Third-Party Device Using the MIB Browser
Using the Log and Event Managers to Monitor the Network
To set a variable in a third party device
To use the Log Manager and Event Manager
Action is recommended for routine events
Table A-1 Log and Event Manager Parameters
Critical events
Ideal for sending a message via email or FAX
To monitor the total packets received by the target device
Table A-2 Port Packet Reception Parameters
Parameter Given Information
Table A-3 Target Device Packet Reception Parameters
Customizing EliteView to Receive Third-Party Traps
To export logged data into other software
Exporting Logged Data to Other Software
Typical Eliteview Applications
Description of Sections in NETMGR.INI
Appendix B Customizing Eliteview
EliteView’s Initialization Files
Inside the NETMGR.INI File
Parameter format conventions
Changing Parameters in NETMGR.INI
Table B-2 Description of Parameters in NETMGR.INI
System Section
Device Section
Description of Parameters in NETMGR.INI
Parameter Definitions for the device Section
Table B-3 Parameter Definitions for the device Section
Parameter Description
Table B-4 Parameter Definitions for the tools Section
Tools Section
Parameter Definitions for the tools Section
To edit the tools section
Table B-5 Identifying Particular Tools for a Device
Bitmaps Section
Table B-6 Enumerating Graphic Bitmaps
Table B-7 Parameter Definitions for the util Section
Util Section
Parameter Definitions for the util Section
To edit the util section
Tftp Section
Startup Section
To edit the startup section
Discover Section
Parameter Definitions for the startup Section
Table B-8 Parameter Definitions for the startup Section
Table B-9 Parameter Definitions for the discover Section
Inside the TRAP.INI File
Parameter Definitions for the discover Section
Description of Sections in TRAP.INI
Table B-12 Parameters of the generic Section
Generic Section
Elements of a Trap Message
Table B-11 Elements of a Trap Message
Enterprise Section
To edit the enterprise section
Table B-13 Parameters of the enterprise Section
Specific Trap Sections
To edit specific traps
Table B-14 Trap Message Parameters
Example Sample of specific trap entry
Table B-15 Trigger Event Parameters
Customizing Eliteview
Appendix C Snmp Environment
Snmp Roles
Managing Data
Table.index notation
Objects
\EV60\NETMGR.INI
Iso origin
Branches
Table C-1 Branches to the iso Origin
Object Identifier Numeric Identifier
RFC Reports
Appendix D Technical References
RFC Reports
Table D-1 RFC Reports Networking Information
RFC Number Title Publisher/Year
Industry-Related Documentation
Technical References
Appendix E Performance Tips
Optimize Your Computer System
Minimize Unnecessary Resources
Table E-1 RFC Reports Managing Data
Other Tips
Managing Data
Industry-Related Documentation
Appendix F Specifications
Product Overview
Table F-1 Product Overview
Resource and Load Management
Fault Management
Inventory and Configuration Management
Performance Management
System Requirements
Data Transfer
Specifications
Appendix G
SUB-LICENSE Agreement
Definitions
Miscellaneous
Sub-License
Transfer Restrictions
Disclaimer
Possible Causes
Appendix H Troubleshooting
Symptoms
EliteView Map Icon Stays Red
Symptom
Distributable Software
Trap Manager MIB Variable Not Found
EliteView
Appendix Error Messages
Cannot open submap window
Create file error
Device section error in NETMGR.INI
Invalid old password
Invalid retries value
Invalid password
Invalid timeout value
Invalid polling interval
Bootp Server
Record not Found
Bind to UDP socket failed with error code = %d
Out of memory
Out of Memory for allocation
Open UDP Socket failed with error code = %d
Enable receive broadcast frame error with error code %d
Get bootp service info error
Got Fdread message, but got length error with error code %d
Network subsystem is not ready
Send packet failed with error code %d
Setup receive message error with error code = %d
Bootp application is installed
Dump all Ethernet objects to namebase failed
Cannot find %%%%%%% or this bitmap file has problem
Cannot find IP general node in device section of NETMGR.INI
Create status window not successful
Initial namebase failure
Dump function cannot work when searching for objects
IPX Diagnostic Service Socket open failure
Dump all UDP objects to namebase failed
Not enough memory to allocate for IPX packet data
Open IPX channel failure. IPX protocol will be disabled
None of the SNMP/UDP or SNMP/IPX protocols work
Not enough memory to allocate channel parameter structure
Path= entity of bitmaps in NETMGR.INI is not specified
Ipnode= entity of discover in NETMGR.INI is not correct
Ipxnode= entity of discover in NETMGR.INI is not correct
Nwserver= entity of discover in NETMGR.INI is not correct
Event Manager
Icmp communication channel has terminated
Enable receive broadcast frame error error code %d
Got Fdread message, but got length error error code %d
Get protocol information failed for icmp
Receive frame for socket %d. Not for Icmp socket %d
Open RAW Socket failed with error code = %d
Send request failed with error code = %d
Setup receive message error error code = %d
Log Manager
Invalid number
Invalid start time
Invalid stop time
LOG database is corrupt
Cannot create Toolbar
Cannot create MIB tree window
Cannot create new output file
Cannot create statistics window
No Snmp Request
Polling interval must not be less than timeout
Line xxx Bad Record
Line xxx Invalid value will be discarded
Trap error
Snmp GetRequest Error
Snmp GetNextRequest Error
Snmp SetRequest Error
Object list is not a tree
Parser had an error Line %d Message %s
Error happened in merge tree node
Access %s in %s near line %d is unknown
Near line %d is a self-defined identifier
Merge Tree Error
Error Peers with the same ID node1 = node2 = subidentifier
Status %s in %s near line %d is unknown
Cannot find the node’s parent
Index %s is not defined in the database or MIB file
Cannot find any traps for the MIB module
Cannot find next node
Cannot find this text
Invalid search mode
MIB database error
Cannot find the text any more
Report
Tftp Server
Open Tftp communication channel failed
Initialize namebase failed
Invalid Retry value
Open Snmp communication channel failed
Cannot open IFM window
Get tftp service information error
Setup received message error error code = %d
Receive frame from wrong socket %d
Port number of application is duplicate
MIB variable varlabel not found
Trap Manager
Winsock.dll should at least support version
Invalid format in section enterprise entry
Error Messages
Table J-1 Technical Support Information
Appendix J Product Support Services
Technical Support Information
Technical Support
Internet Mail addressestechsupport@smc.com
Glossary
Map
IP Address
Local Area Network LAN
MAC Address
Protocol
Timeout
Out-of-Band
Packet
Winsocket
Unicast Packet
Index-1
Index
Index-2
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EliteViewTM
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