Other Tips, Table E-1 RFC Reports Managing Data | SMC Networks 6.20

PERFORMANCE TIPS

Other Tips

√If you frequently use a certain map, set it as the default EliteView map.

√Click on your right mouse button to show a context-sensitive menu of applicable commands. On larger screens, this means you will not need to jump back-and-forth to the menu bar to access related commands.

√Set passwords for your network maps. This guards against unauthorized access (turning ports on/off, clearing counters, etc.).

√Use an uninterruptible power supply (UPS) for your network switches (including the management unit) and the network monitoring station. If power fails on the NMS running EliteView, any open data files may be adversely affected.

√Backup your EliteView directory on a regular basis.

Be sure to read your EliteView documentation for other tips and suggestions.

Managing Data

Data in monitored devices are defined using the Management Information Base (MIB) model. Database management functions are built into agent software using standard data structures. SNMP is based on the “Concise MIB Definitions,” which are defined in RFC 1212.

RFC Reports

Table E-1 RFC Reports: Managing Data

RFC Number	Title	Publisher/Year

RFC-768	User Datagram Protocol	SRI International, 1980

RFC-783	Trivial File Transfer Protocol (TFTP)	SRI International, 1981

RFC-791	Internet Protocol	SRI International, 1982

RFC-792	Internet Control Message Protocol	SRI International, 1980

RFC-793	Transmission Control Protocol	SRI International, 1981

RFC-854	Telnet Protocol	SRI International, 1980

RFC-1060	Assigned Numbers	SRI International, 1980

RFC-1033/103	Domain Name Protocol	SRI International, 1987

E-2

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SMC Networks 6.20 manual Other Tips, Table E-1 RFC Reports Managing Data

Contents

Management Guide Page EliteView User Guide Trademarks Limited Warranty Licence Agreement Limitation of Liability and Damages Conventions Used in this Manual About This GuideGeneral Manual Coverage Additional ReferencesPage Contents Network Tools Snmp MIB Management Collecting Data with Log Manager Using Rmon Managing Events CodeBase 6.0 DLL Sub-License Agreement G-1 Glossary Index Tables Xiii Xiv Chapter Introduction General Description Management Functions Application Interface Features of EliteView EliteView includes the following features Introduction System Requirements Chapter InstallationInstallation for EliteView Using Setup to Install EliteView To Start Setup Network Interface Chapter Getting StartedOverview Event-Driven, Modular Architecture EliteView Modules Event Manager DiscoveryEliteView Main Program Log Utilities Name Database Manager MIB CompilerMIB-2 Viewer Report Tftp Server Trap Manager Data Logging and Event Management How the Event Manager Works Starting EliteView Using the Main EliteView Program Platform EliteView Program Menu Definitions Menu Label Description EliteView Program Toolbar Button Label Description Status Bar Configuring Polling ParametersConfiguring the Toolbar Creating a Network Map Command MenuQuick Guide to Map Building Using Discovery Discovery Menu Definitions Discovery Menu Definitions Protocol selection and advanced settingsMenu Description Field Description Field Description for Discovery Setup MenuTo automatically discover devices To automatically discover devices in a community Name Database Manager Updating Device Entries Adding a New EntryDeleting Device Entries Name Database Manger Editing Tools Creating Network Maps Searching for Device Entries Menu Description for Map Functions Menu Description for Map Functions Map Editing Toolbar Buttons Map Generic Device Types Editing Map ObjectsAdding a Map Object Map Add New Object Dialog Box Sample Configuration UDP Duplicating Objects Modifying ObjectsDeleting Objects Moving Objects Object Status Map Limitations How EliteView’s Bootp protocol works Setting Addresses with the Bootp ServerBootp Protocol Chapter Network Tools Bootp Server Dialog Box Starting the Bootp ServerTo open the Bootp Database Parameter Description Example To add a new node Adding a Node to the Bootp ServerAdding and Modifying Node Information Adding Filename Mappings Probing Devices with the Alive Test Default InformationTo define a default address with IP and physical addresses Alive Test Statistics To adjust parameters for the Alive TestTo select a target device Statistics Description Example Downloading Files with the Tftp Server Problem Solving with the Alive TestUsing the Tftp Server Starting the Tftp Server Field Description Example Viewing the Tftp Process ListTftp Process List Fetching Files from Other Servers To telnet into a workstation using your network mapTelneting to Other Computers on the Network To start a transfer session Where You Are WUR File Menu Commands Remove All Device Menu CommandsSearch Exit Learn Table Option Menu CommandsSetup Self Table Output Batch UpgradeUtilities Menu Commands Tftp Server Edit Menu CommandsUpgrade Select All Load From Map BackupOptions Menu Commands Refresh File List Backup Start Schedule Stop Schedule Network Tools Snmp MIB Management Chapter MIB Compiler MIB Database MIB Compiler Dialog Box Starting the MIB CompilerRunning the MIB Compiler Description Sample Display MIB Module List Loading a new MIB Description Sample Display Unloading MIB modules Things to remember when using the MIB CompilerMIB-2 Viewer Viewing the MIB Module List New Open Save Save As Menu Bar MIB-2 DirectorySystem Information System Information Window Field Description for Interface Admin Window Interface AdministrationField Description for Interface Admin Window Field Description for Interface Statistics Window Interface StatisticsField Description for Interface Statistics Window Viewing Statistics Adding a Log Process MIB BrowserBasic Functions of MIB Browser MIB Browser Menu Definitions Menu DescriptionMenu Definitions Accessing Device Values Fetching Device Values Using The MIB Browser MIB Variable Textual Definitions Get Bulk Request Get Request Get Next Request Snmp MIB Management Pause Resume Abort Using the Output Options Viewing Output Data Collecting Data with LOG Manager Add/Delete/Edit Numeric Data Process Display Activate Editing a Log Process Adding a New Log Process Field Description for Log Manager/Information Dialog Boxes Field Description for Log Manager/Information Dialog BoxesModifying a Log Process Viewing Log Data Using the Log Database ManagerLog Controls Deleting a Log Process File Menu Edit Menu Defining Filter Formulas Filter Formula Syntax for Complex Expressions Filter Formula syntaxSyntax for Simple Expressions Parameter Example Description Elements of Filter FormulasElements of Filter Formulas Accuracy Defining Threshold FormulasThreshold vs. Filter Formula Threshold Formula Threshold Formula Syntax Refer to the same section under Filter Formulas Syntax Elements of Threshold Formulas Elements of Threshold Formulas Chart Manager Menu Definitions Chart Manager UtilityBasic Functions of Chart Manager About the Chart Manager Creating Log ChartsLog Chart Information Editing Data Summarizing Data Displaying Graphic Charts Tab Title Description Chart Manager Graph ControlGraph Controls For each line from the drop-down menu opposite the check-box Overlay point on that bar Column in the table for use in the image map Collecting Data with LOG Manager Starting the Event Manager Chapter Managing EventsUnderstanding the Event Manager Pre-Defined System Events Defining EventsDefining Event Actions Defining User Events Event Actions Action Description Example Event Data Event Data Parameters Description Example Trap Types Receiving Snmp Traps with the Trap ManagerLimitations of Trap Messages Menu Function Posting Messages to the Report WindowReport Window Menu Definitions Edit Menu Introduction Brief Description of Rmon Starting the Rmon Manager Rmon Manager Probe Window Rmon Manger Main Screen Group Description Rmon UtilitiesRmon Groups Statistics Group Statistics Group Control Table SMC6724L3 1 Interface Description Viewing StatisticsAdding or Editing an Entry in the Control Table SMC6724L3 1 Interface Description Rmon Utilities Statistics Areas Statistics Parameter Descriptions Parameters Description Statistics Status Bar History GroupStatistics Menu and Tool Bar 10 History Control Table Viewing History Alarm and Event Groups 11 Alarm Control Table May be sampled Host Group 12 Event Control Table Index Entries 13 Host Control Table 14 Host Control Table Menu and Tool Bar Descriptions Host Top N Group 15 Host Top N Menu and Tool Bar Descriptions Matrix Group 16 Matrix Control Table 16 Matrix Control Table Filter and Capture Groups 17 Matrix Menu and Tool Bar Descriptions 18 Channel and Buffer Control Table Accepted Using Rmon 19 Filter Configuration Options Data The bit pattern to filter 20 Channel and Buffer Add/Edit Dialog Box Or Always Ready 21 Separate Control Tables Channels 22 Separate Control Tables Filters 23 Separate Control Tables Buffers Using Rmon 24 Buffer Menu and Toolbar Descriptions Using Rmon Adding a New MIB Using the MIB Compiler To add a new MIB into the EliteView MIB database Managing a Third-Party Device Using the MIB Browser Node Label field, type ezRptrTotalFrames, and press Enter To use the Log Manager and Event Manager Using the Log and Event Managers to Monitor the NetworkTo set a variable in a third party device Ideal for sending a message via email or FAX Table A-1 Log and Event Manager ParametersCritical events Action is recommended for routine events Parameter Given Information To monitor the total packets received by the target deviceTable A-2 Port Packet Reception Parameters Customizing EliteView to Receive Third-Party Traps Table A-3 Target Device Packet Reception Parameters Exporting Logged Data to Other Software To export logged data into other software Typical Eliteview Applications Inside the NETMGR.INI File Appendix B Customizing EliteviewEliteView’s Initialization Files Description of Sections in NETMGR.INI Changing Parameters in NETMGR.INI Parameter format conventions Description of Parameters in NETMGR.INI System SectionDevice Section Table B-2 Description of Parameters in NETMGR.INI Parameter Description Parameter Definitions for the device SectionTable B-3 Parameter Definitions for the device Section To edit the tools section Tools SectionParameter Definitions for the tools Section Table B-4 Parameter Definitions for the tools Section Bitmaps Section Table B-5 Identifying Particular Tools for a Device Table B-6 Enumerating Graphic Bitmaps To edit the util section Util SectionParameter Definitions for the util Section Table B-7 Parameter Definitions for the util Section To edit the startup section Tftp SectionStartup Section Table B-8 Parameter Definitions for the startup Section Discover SectionParameter Definitions for the startup Section Description of Sections in TRAP.INI Inside the TRAP.INI FileParameter Definitions for the discover Section Table B-9 Parameter Definitions for the discover Section Table B-11 Elements of a Trap Message Generic SectionElements of a Trap Message Table B-12 Parameters of the generic Section Table B-13 Parameters of the enterprise Section Enterprise SectionTo edit the enterprise section Table B-14 Trap Message Parameters Specific Trap SectionsTo edit specific traps Table B-15 Trigger Event Parameters Example Sample of specific trap entry Customizing Eliteview Managing Data Appendix C Snmp EnvironmentSnmp Roles Objects Table.index notation Iso origin \EV60\NETMGR.INI Object Identifier Numeric Identifier BranchesTable C-1 Branches to the iso Origin Appendix D Technical References RFC Reports RFC Number Title Publisher/Year RFC ReportsTable D-1 RFC Reports Networking Information Industry-Related Documentation Technical References Minimize Unnecessary Resources Appendix E Performance TipsOptimize Your Computer System Other Tips Table E-1 RFC Reports Managing Data Managing Data Industry-Related Documentation Table F-1 Product Overview Appendix F SpecificationsProduct Overview Performance Management Fault ManagementInventory and Configuration Management Resource and Load Management Data Transfer System Requirements Specifications Definitions Appendix GSUB-LICENSE Agreement Disclaimer Sub-LicenseTransfer Restrictions Miscellaneous EliteView Map Icon Stays Red Appendix H TroubleshootingSymptoms Possible Causes Trap Manager MIB Variable Not Found SymptomDistributable Software Appendix Error Messages EliteView Invalid old password Create file errorDevice section error in NETMGR.INI Cannot open submap window Invalid polling interval Invalid passwordInvalid timeout value Invalid retries value Bootp Server Out of Memory for allocation Bind to UDP socket failed with error code = %dOut of memory Record not Found Got Fdread message, but got length error with error code %d Enable receive broadcast frame error with error code %dGet bootp service info error Open UDP Socket failed with error code = %d Bootp application is installed Send packet failed with error code %dSetup receive message error with error code = %d Network subsystem is not ready Create status window not successful Cannot find %%%%%%% or this bitmap file has problemCannot find IP general node in device section of NETMGR.INI Dump all Ethernet objects to namebase failed Dump all UDP objects to namebase failed Dump function cannot work when searching for objectsIPX Diagnostic Service Socket open failure Initial namebase failure Not enough memory to allocate channel parameter structure Open IPX channel failure. IPX protocol will be disabledNone of the SNMP/UDP or SNMP/IPX protocols work Not enough memory to allocate for IPX packet data Nwserver= entity of discover in NETMGR.INI is not correct Ipnode= entity of discover in NETMGR.INI is not correctIpxnode= entity of discover in NETMGR.INI is not correct Path= entity of bitmaps in NETMGR.INI is not specified Event Manager Get protocol information failed for icmp Enable receive broadcast frame error error code %dGot Fdread message, but got length error error code %d Icmp communication channel has terminated Setup receive message error error code = %d Open RAW Socket failed with error code = %dSend request failed with error code = %d Receive frame for socket %d. Not for Icmp socket %d Log Manager LOG database is corrupt Invalid start timeInvalid stop time Invalid number Cannot create statistics window Cannot create MIB tree windowCannot create new output file Cannot create Toolbar Line xxx Invalid value will be discarded Polling interval must not be less than timeoutLine xxx Bad Record No Snmp Request Snmp SetRequest Error Snmp GetRequest ErrorSnmp GetNextRequest Error Trap error Access %s in %s near line %d is unknown Parser had an error Line %d Message %sError happened in merge tree node Object list is not a tree Status %s in %s near line %d is unknown Merge Tree ErrorError Peers with the same ID node1 = node2 = subidentifier Near line %d is a self-defined identifier Cannot find next node Index %s is not defined in the database or MIB fileCannot find any traps for the MIB module Cannot find the node’s parent Cannot find the text any more Invalid search modeMIB database error Cannot find this text Report Tftp Server Open Snmp communication channel failed Initialize namebase failedInvalid Retry value Open Tftp communication channel failed Get tftp service information error Cannot open IFM window Port number of application is duplicate Setup received message error error code = %dReceive frame from wrong socket %d Invalid format in section enterprise entry Trap ManagerWinsock.dll should at least support version MIB variable varlabel not found Error Messages Technical Support Appendix J Product Support ServicesTechnical Support Information Table J-1 Technical Support Information Internet Mail addressestechsupport@smc.com Glossary MAC Address IP AddressLocal Area Network LAN Map Packet TimeoutOut-of-Band Protocol Unicast Packet Winsocket Index Index-1 Index-2 Page EliteViewTM