Appendix D Technical References, RFC Reports | SMC Networks 6.20

APPENDIX D

TECHNICAL REFERENCES

Information about networking and protocols is available from RFC reports and industry-related documentation.

RFC Reports

The most comprehensive collection of networking information is a series of reports called Request for Comments (RFC). Each RFC has a title and an RFC number, such as Internet Protocol, RFC-791. RFCs are all listed in an index, titled rfc-index. The index is not definitive and titles do not always indicate the contents (for example, RFC-1155 and RFC-1156 define SNMP requirements although SNMP is not mentioned in the title). To obtain one or more RFCs on paper, contact the Network Information Center (NIC) at:

Government Systems, Inc.

Attn: Network Information Center

4200 Park Meadow Drive - Suite 200

Chantilly, VA 22021

Help desk:	1-800-365-3642 or 1-703-802-4535
	(Hours: 7:00am to 7:00pm, Eastern Time)
Fax number:	1-703-802-8376
e-mail:	nic@diis.ddn.mi

Managing Data

Data in monitored devices are defined using the Management Information Base (MIB) model. Database management functions are built into agent software using standard data structures. SNMP is based on the “Concise MIB Definitions,” which are defined in RFC 1212.

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SMC Networks 6.20 manual Appendix D Technical References, RFC Reports

Contents

Management Guide Page EliteView User Guide Trademarks Licence Agreement Limited Warranty Limitation of Liability and Damages General Manual Coverage About This GuideConventions Used in this Manual Additional ReferencesPage Contents Network Tools Collecting Data with Log Manager Snmp MIB Management Managing Events Using Rmon CodeBase 6.0 DLL Sub-License Agreement G-1 Glossary Index Xiii Tables Xiv General Description Chapter Introduction Application Interface Management Functions EliteView includes the following features Features of EliteView Introduction Chapter Installation Installation for EliteViewSystem Requirements To Start Setup Using Setup to Install EliteView Overview Chapter Getting StartedNetwork Interface Event-Driven, Modular Architecture EliteView Modules EliteView Main Program DiscoveryEvent Manager Log Utilities MIB-2 Viewer MIB CompilerName Database Manager Report Trap Manager Tftp Server Data Logging and Event Management How the Event Manager Works Starting EliteView Platform Using the Main EliteView Program Menu Label Description EliteView Program Menu Definitions Button Label Description EliteView Program Toolbar Configuring Polling Parameters Configuring the ToolbarStatus Bar Command Menu Quick Guide to Map BuildingCreating a Network Map Discovery Using Discovery Protocol selection and advanced settings Menu DescriptionMenu Definitions Discovery Menu Definitions Field Description for Discovery Setup Menu To automatically discover devicesField Description To automatically discover devices in a community Name Database Manager Deleting Device Entries Adding a New EntryUpdating Device Entries Name Database Manger Editing Tools Searching for Device Entries Creating Network Maps Menu Description for Map Functions Menu Description for Map Functions Map Editing Toolbar Buttons Adding a Map Object Editing Map ObjectsMap Generic Device Types Map Add New Object Dialog Box UDP Sample Configuration Deleting Objects Modifying ObjectsDuplicating Objects Moving Objects Map Limitations Object Status Bootp Protocol Setting Addresses with the Bootp ServerHow EliteView’s Bootp protocol works Chapter Network Tools To open the Bootp Database Starting the Bootp ServerBootp Server Dialog Box Parameter Description Example Adding a Node to the Bootp Server Adding and Modifying Node InformationTo add a new node Adding Filename Mappings Default Information To define a default address with IP and physical addressesProbing Devices with the Alive Test To select a target device To adjust parameters for the Alive TestAlive Test Statistics Statistics Description Example Using the Tftp Server Problem Solving with the Alive TestDownloading Files with the Tftp Server Starting the Tftp Server Viewing the Tftp Process List Tftp Process ListField Description Example Telneting to Other Computers on the Network To telnet into a workstation using your network mapFetching Files from Other Servers To start a transfer session File Menu Commands Where You Are WUR Search Device Menu CommandsRemove All Exit Setup Option Menu CommandsLearn Table Self Table Batch Upgrade Utilities Menu CommandsOutput Upgrade Edit Menu CommandsTftp Server Select All Options Menu Commands BackupLoad From Map Refresh File List Backup Stop Schedule Start Schedule Network Tools Chapter Snmp MIB Management MIB Database MIB Compiler Running the MIB Compiler Starting the MIB CompilerMIB Compiler Dialog Box Description Sample Display MIB Module List Description Sample Display Loading a new MIB MIB-2 Viewer Things to remember when using the MIB CompilerUnloading MIB modules Viewing the MIB Module List New Open Save Save As System Information MIB-2 DirectoryMenu Bar System Information Window Interface Administration Field Description for Interface Admin WindowField Description for Interface Admin Window Interface Statistics Field Description for Interface Statistics WindowField Description for Interface Statistics Window Viewing Statistics MIB Browser Basic Functions of MIB BrowserAdding a Log Process Menu Description Menu DefinitionsMIB Browser Menu Definitions Fetching Device Values Using The MIB Browser Accessing Device Values MIB Variable Textual Definitions Get Bulk Request Get Request Get Next Request Snmp MIB Management Pause Resume Abort Viewing Output Data Using the Output Options Collecting Data with LOG Manager Add/Delete/Edit Numeric Data Process Display Activate Adding a New Log Process Editing a Log Process Field Description for Log Manager/Information Dialog Boxes Modifying a Log ProcessField Description for Log Manager/Information Dialog Boxes Log Controls Using the Log Database ManagerViewing Log Data Deleting a Log Process Edit Menu File Menu Filter Formula Defining Filter Formulas Filter Formula syntax Syntax for Simple ExpressionsSyntax for Complex Expressions Elements of Filter Formulas Elements of Filter FormulasParameter Example Description Defining Threshold Formulas Threshold vs. Filter FormulaAccuracy Threshold Formula Syntax Threshold Formula Refer to the same section under Filter Formulas Syntax Elements of Threshold Formulas Elements of Threshold Formulas Chart Manager Utility Basic Functions of Chart ManagerChart Manager Menu Definitions Log Chart Information Creating Log ChartsAbout the Chart Manager Editing Data Summarizing Data Displaying Graphic Charts Chart Manager Graph Control Graph ControlsTab Title Description For each line from the drop-down menu opposite the check-box Overlay point on that bar Column in the table for use in the image map Collecting Data with LOG Manager Chapter Managing Events Understanding the Event ManagerStarting the Event Manager Defining Event Actions Defining EventsPre-Defined System Events Defining User Events Action Description Example Event Actions Event Data Parameters Description Example Event Data Receiving Snmp Traps with the Trap Manager Limitations of Trap MessagesTrap Types Posting Messages to the Report Window Report Window Menu DefinitionsMenu Function Edit Menu Brief Description of Rmon Introduction Rmon Manager Probe Window Starting the Rmon Manager Rmon Manger Main Screen Rmon Utilities Rmon GroupsGroup Description Statistics Group Control Table Statistics Group Adding or Editing an Entry in the Control Table Viewing StatisticsSMC6724L3 1 Interface Description SMC6724L3 1 Interface Description Rmon Utilities Statistics Areas Parameters Description Statistics Parameter Descriptions History Group Statistics Menu and Tool BarStatistics Status Bar 10 History Control Table Viewing History 11 Alarm Control Table Alarm and Event Groups May be sampled 12 Event Control Table Index Entries Host Group 13 Host Control Table 14 Host Control Table Menu and Tool Bar Descriptions Host Top N Group 15 Host Top N Menu and Tool Bar Descriptions 16 Matrix Control Table Matrix Group 16 Matrix Control Table 17 Matrix Menu and Tool Bar Descriptions Filter and Capture Groups Accepted 18 Channel and Buffer Control Table Using Rmon 19 Filter Configuration Options Data The bit pattern to filter 20 Channel and Buffer Add/Edit Dialog Box Or Always Ready 21 Separate Control Tables Channels 22 Separate Control Tables Filters 23 Separate Control Tables Buffers Using Rmon 24 Buffer Menu and Toolbar Descriptions Using Rmon To add a new MIB into the EliteView MIB database Adding a New MIB Using the MIB Compiler Node Label field, type ezRptrTotalFrames, and press Enter Managing a Third-Party Device Using the MIB Browser Using the Log and Event Managers to Monitor the Network To set a variable in a third party deviceTo use the Log Manager and Event Manager Critical events Table A-1 Log and Event Manager ParametersIdeal for sending a message via email or FAX Action is recommended for routine events To monitor the total packets received by the target device Table A-2 Port Packet Reception ParametersParameter Given Information Table A-3 Target Device Packet Reception Parameters Customizing EliteView to Receive Third-Party Traps To export logged data into other software Exporting Logged Data to Other Software Typical Eliteview Applications EliteView’s Initialization Files Appendix B Customizing EliteviewInside the NETMGR.INI File Description of Sections in NETMGR.INI Parameter format conventions Changing Parameters in NETMGR.INI Device Section System SectionDescription of Parameters in NETMGR.INI Table B-2 Description of Parameters in NETMGR.INI Parameter Definitions for the device Section Table B-3 Parameter Definitions for the device SectionParameter Description Parameter Definitions for the tools Section Tools SectionTo edit the tools section Table B-4 Parameter Definitions for the tools Section Table B-5 Identifying Particular Tools for a Device Bitmaps Section Table B-6 Enumerating Graphic Bitmaps Parameter Definitions for the util Section Util SectionTo edit the util section Table B-7 Parameter Definitions for the util Section Tftp Section Startup SectionTo edit the startup section Discover Section Parameter Definitions for the startup SectionTable B-8 Parameter Definitions for the startup Section Parameter Definitions for the discover Section Inside the TRAP.INI FileDescription of Sections in TRAP.INI Table B-9 Parameter Definitions for the discover Section Elements of a Trap Message Generic SectionTable B-11 Elements of a Trap Message Table B-12 Parameters of the generic Section Enterprise Section To edit the enterprise sectionTable B-13 Parameters of the enterprise Section Specific Trap Sections To edit specific trapsTable B-14 Trap Message Parameters Example Sample of specific trap entry Table B-15 Trigger Event Parameters Customizing Eliteview Appendix C Snmp Environment Snmp RolesManaging Data Table.index notation Objects \EV60\NETMGR.INI Iso origin Branches Table C-1 Branches to the iso OriginObject Identifier Numeric Identifier RFC Reports Appendix D Technical References RFC Reports Table D-1 RFC Reports Networking InformationRFC Number Title Publisher/Year Industry-Related Documentation Technical References Appendix E Performance Tips Optimize Your Computer SystemMinimize Unnecessary Resources Table E-1 RFC Reports Managing Data Other Tips Managing Data Industry-Related Documentation Appendix F Specifications Product OverviewTable F-1 Product Overview Inventory and Configuration Management Fault ManagementPerformance Management Resource and Load Management System Requirements Data Transfer Specifications Appendix G SUB-LICENSE AgreementDefinitions Transfer Restrictions Sub-LicenseDisclaimer Miscellaneous Symptoms Appendix H TroubleshootingEliteView Map Icon Stays Red Possible Causes Symptom Distributable SoftwareTrap Manager MIB Variable Not Found EliteView Appendix Error Messages Device section error in NETMGR.INI Create file errorInvalid old password Cannot open submap window Invalid timeout value Invalid passwordInvalid polling interval Invalid retries value Bootp Server Out of memory Bind to UDP socket failed with error code = %dOut of Memory for allocation Record not Found Get bootp service info error Enable receive broadcast frame error with error code %dGot Fdread message, but got length error with error code %d Open UDP Socket failed with error code = %d Setup receive message error with error code = %d Send packet failed with error code %dBootp application is installed Network subsystem is not ready Cannot find IP general node in device section of NETMGR.INI Cannot find %%%%%%% or this bitmap file has problemCreate status window not successful Dump all Ethernet objects to namebase failed IPX Diagnostic Service Socket open failure Dump function cannot work when searching for objectsDump all UDP objects to namebase failed Initial namebase failure None of the SNMP/UDP or SNMP/IPX protocols work Open IPX channel failure. IPX protocol will be disabledNot enough memory to allocate channel parameter structure Not enough memory to allocate for IPX packet data Ipxnode= entity of discover in NETMGR.INI is not correct Ipnode= entity of discover in NETMGR.INI is not correctNwserver= entity of discover in NETMGR.INI is not correct Path= entity of bitmaps in NETMGR.INI is not specified Event Manager Got Fdread message, but got length error error code %d Enable receive broadcast frame error error code %dGet protocol information failed for icmp Icmp communication channel has terminated Send request failed with error code = %d Open RAW Socket failed with error code = %dSetup receive message error error code = %d Receive frame for socket %d. Not for Icmp socket %d Log Manager Invalid stop time Invalid start timeLOG database is corrupt Invalid number Cannot create new output file Cannot create MIB tree windowCannot create statistics window Cannot create Toolbar Line xxx Bad Record Polling interval must not be less than timeoutLine xxx Invalid value will be discarded No Snmp Request Snmp GetNextRequest Error Snmp GetRequest ErrorSnmp SetRequest Error Trap error Error happened in merge tree node Parser had an error Line %d Message %sAccess %s in %s near line %d is unknown Object list is not a tree Error Peers with the same ID node1 = node2 = subidentifier Merge Tree ErrorStatus %s in %s near line %d is unknown Near line %d is a self-defined identifier Cannot find any traps for the MIB module Index %s is not defined in the database or MIB fileCannot find next node Cannot find the node’s parent MIB database error Invalid search modeCannot find the text any more Cannot find this text Report Tftp Server Invalid Retry value Initialize namebase failedOpen Snmp communication channel failed Open Tftp communication channel failed Cannot open IFM window Get tftp service information error Setup received message error error code = %d Receive frame from wrong socket %dPort number of application is duplicate Winsock.dll should at least support version Trap ManagerInvalid format in section enterprise entry MIB variable varlabel not found Error Messages Technical Support Information Appendix J Product Support ServicesTechnical Support Table J-1 Technical Support Information Internet Mail addressestechsupport@smc.com Glossary Local Area Network LAN IP AddressMAC Address Map Out-of-Band TimeoutPacket Protocol Winsocket Unicast Packet Index-1 Index Index-2 Page EliteViewTM