None of the SNMP/UDP or SNMP/IPX protocols work | SMC Networks 6.20

ERROR MESSAGES

None of the SNMP/UDP or SNMP/IPX protocols work!

Cause: All protocols supported by discover.exe are not working.

Action: Check to see if your network subsystem is OK.

Not enough memory to allocate channel parameter structure.

Cause: Out of memory.

Action: Close some applications and try again.

Not enough memory to allocate for IPX packet data.

Cause: The memory is not enough.

Action: Close some applications and retry.

Open ICMP channel failure.

Cause: The ICMP network sublayer has failed.

Action: Memory may not be enough. Otherwise, use the alive test program to verify network status.

Open IPX channel failure. IPX protocol will be disabled!

Cause: The IPX network sublayer has a problem or has returned a NULL IPX address.

Action: Restart Windows or start another ELITEVIEW SNMP or IPX application first.

Open SNMP/IPX channel failure.

Cause: The SNMP or IPX network sublayer has failed.

Action: Retstart Windows and retry.

Open SNMP/UDP channel failure.

Cause: UDP/IP network sublayer has failed.

Action: Use the alive test program to verify the ELITEVIEW platform. If based on a third-party vendor’s platform, make sure it is OK.

Search for MIB object not successful.

Cause: Cannot find the sysObjectID variable in the MIB database.

Action: Make sure the MIB database contains MIB II information.

The autosave= entity of [discover] in NETMGR.INI is not correct!

Cause: The content of autosave= entity is not correct; it should be ON or OFF.

Action: Use a text editor to edit NETMGR.INI.

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SMC Networks 6.20 manual None of the SNMP/UDP or SNMP/IPX protocols work, Not enough memory to allocate for IPX packet data

Contents

Management Guide Page EliteView User Guide Trademarks Limited Warranty Licence Agreement Limitation of Liability and Damages Conventions Used in this Manual About This GuideGeneral Manual Coverage Additional ReferencesPage Contents Network Tools Snmp MIB Management Collecting Data with Log Manager Using Rmon Managing Events CodeBase 6.0 DLL Sub-License Agreement G-1 Glossary Index Tables Xiii Xiv Chapter Introduction General Description Management Functions Application Interface Features of EliteView EliteView includes the following features Introduction Installation for EliteView Chapter InstallationSystem Requirements Using Setup to Install EliteView To Start Setup Network Interface Chapter Getting StartedOverview Event-Driven, Modular Architecture EliteView Modules Event Manager DiscoveryEliteView Main Program Log Utilities Name Database Manager MIB CompilerMIB-2 Viewer Report Tftp Server Trap Manager Data Logging and Event Management How the Event Manager Works Starting EliteView Using the Main EliteView Program Platform EliteView Program Menu Definitions Menu Label Description EliteView Program Toolbar Button Label Description Configuring the Toolbar Configuring Polling ParametersStatus Bar Quick Guide to Map Building Command MenuCreating a Network Map Using Discovery Discovery Menu Description Protocol selection and advanced settingsMenu Definitions Discovery Menu Definitions To automatically discover devices Field Description for Discovery Setup MenuField Description To automatically discover devices in a community Name Database Manager Updating Device Entries Adding a New EntryDeleting Device Entries Name Database Manger Editing Tools Creating Network Maps Searching for Device Entries Menu Description for Map Functions Menu Description for Map Functions Map Editing Toolbar Buttons Map Generic Device Types Editing Map ObjectsAdding a Map Object Map Add New Object Dialog Box Sample Configuration UDP Duplicating Objects Modifying ObjectsDeleting Objects Moving Objects Object Status Map Limitations How EliteView’s Bootp protocol works Setting Addresses with the Bootp ServerBootp Protocol Chapter Network Tools Bootp Server Dialog Box Starting the Bootp ServerTo open the Bootp Database Parameter Description Example Adding and Modifying Node Information Adding a Node to the Bootp ServerTo add a new node Adding Filename Mappings To define a default address with IP and physical addresses Default InformationProbing Devices with the Alive Test Alive Test Statistics To adjust parameters for the Alive TestTo select a target device Statistics Description Example Downloading Files with the Tftp Server Problem Solving with the Alive TestUsing the Tftp Server Starting the Tftp Server Tftp Process List Viewing the Tftp Process ListField Description Example Fetching Files from Other Servers To telnet into a workstation using your network mapTelneting to Other Computers on the Network To start a transfer session Where You Are WUR File Menu Commands Remove All Device Menu CommandsSearch Exit Learn Table Option Menu CommandsSetup Self Table Utilities Menu Commands Batch UpgradeOutput Tftp Server Edit Menu CommandsUpgrade Select All Load From Map BackupOptions Menu Commands Refresh File List Backup Start Schedule Stop Schedule Network Tools Snmp MIB Management Chapter MIB Compiler MIB Database MIB Compiler Dialog Box Starting the MIB CompilerRunning the MIB Compiler Description Sample Display MIB Module List Loading a new MIB Description Sample Display Unloading MIB modules Things to remember when using the MIB CompilerMIB-2 Viewer Viewing the MIB Module List New Open Save Save As Menu Bar MIB-2 DirectorySystem Information System Information Window Field Description for Interface Admin Window Interface AdministrationField Description for Interface Admin Window Field Description for Interface Statistics Window Interface StatisticsField Description for Interface Statistics Window Viewing Statistics Basic Functions of MIB Browser MIB BrowserAdding a Log Process Menu Definitions Menu DescriptionMIB Browser Menu Definitions Accessing Device Values Fetching Device Values Using The MIB Browser MIB Variable Textual Definitions Get Bulk Request Get Request Get Next Request Snmp MIB Management Pause Resume Abort Using the Output Options Viewing Output Data Collecting Data with LOG Manager Add/Delete/Edit Numeric Data Process Display Activate Editing a Log Process Adding a New Log Process Modifying a Log Process Field Description for Log Manager/Information Dialog BoxesField Description for Log Manager/Information Dialog Boxes Viewing Log Data Using the Log Database ManagerLog Controls Deleting a Log Process File Menu Edit Menu Defining Filter Formulas Filter Formula Syntax for Simple Expressions Filter Formula syntaxSyntax for Complex Expressions Elements of Filter Formulas Elements of Filter FormulasParameter Example Description Threshold vs. Filter Formula Defining Threshold FormulasAccuracy Threshold Formula Threshold Formula Syntax Refer to the same section under Filter Formulas Syntax Elements of Threshold Formulas Elements of Threshold Formulas Basic Functions of Chart Manager Chart Manager UtilityChart Manager Menu Definitions About the Chart Manager Creating Log ChartsLog Chart Information Editing Data Summarizing Data Displaying Graphic Charts Graph Controls Chart Manager Graph ControlTab Title Description For each line from the drop-down menu opposite the check-box Overlay point on that bar Column in the table for use in the image map Collecting Data with LOG Manager Understanding the Event Manager Chapter Managing EventsStarting the Event Manager Pre-Defined System Events Defining EventsDefining Event Actions Defining User Events Event Actions Action Description Example Event Data Event Data Parameters Description Example Limitations of Trap Messages Receiving Snmp Traps with the Trap ManagerTrap Types Report Window Menu Definitions Posting Messages to the Report WindowMenu Function Edit Menu Introduction Brief Description of Rmon Starting the Rmon Manager Rmon Manager Probe Window Rmon Manger Main Screen Rmon Groups Rmon UtilitiesGroup Description Statistics Group Statistics Group Control Table SMC6724L3 1 Interface Description Viewing StatisticsAdding or Editing an Entry in the Control Table SMC6724L3 1 Interface Description Rmon Utilities Statistics Areas Statistics Parameter Descriptions Parameters Description Statistics Menu and Tool Bar History GroupStatistics Status Bar 10 History Control Table Viewing History Alarm and Event Groups 11 Alarm Control Table May be sampled Host Group 12 Event Control Table Index Entries 13 Host Control Table 14 Host Control Table Menu and Tool Bar Descriptions Host Top N Group 15 Host Top N Menu and Tool Bar Descriptions Matrix Group 16 Matrix Control Table 16 Matrix Control Table Filter and Capture Groups 17 Matrix Menu and Tool Bar Descriptions 18 Channel and Buffer Control Table Accepted Using Rmon 19 Filter Configuration Options Data The bit pattern to filter 20 Channel and Buffer Add/Edit Dialog Box Or Always Ready 21 Separate Control Tables Channels 22 Separate Control Tables Filters 23 Separate Control Tables Buffers Using Rmon 24 Buffer Menu and Toolbar Descriptions Using Rmon Adding a New MIB Using the MIB Compiler To add a new MIB into the EliteView MIB database Managing a Third-Party Device Using the MIB Browser Node Label field, type ezRptrTotalFrames, and press Enter To set a variable in a third party device Using the Log and Event Managers to Monitor the NetworkTo use the Log Manager and Event Manager Ideal for sending a message via email or FAX Table A-1 Log and Event Manager ParametersCritical events Action is recommended for routine events Table A-2 Port Packet Reception Parameters To monitor the total packets received by the target deviceParameter Given Information Customizing EliteView to Receive Third-Party Traps Table A-3 Target Device Packet Reception Parameters Exporting Logged Data to Other Software To export logged data into other software Typical Eliteview Applications Inside the NETMGR.INI File Appendix B Customizing EliteviewEliteView’s Initialization Files Description of Sections in NETMGR.INI Changing Parameters in NETMGR.INI Parameter format conventions Description of Parameters in NETMGR.INI System SectionDevice Section Table B-2 Description of Parameters in NETMGR.INI Table B-3 Parameter Definitions for the device Section Parameter Definitions for the device SectionParameter Description To edit the tools section Tools SectionParameter Definitions for the tools Section Table B-4 Parameter Definitions for the tools Section Bitmaps Section Table B-5 Identifying Particular Tools for a Device Table B-6 Enumerating Graphic Bitmaps To edit the util section Util SectionParameter Definitions for the util Section Table B-7 Parameter Definitions for the util Section Startup Section Tftp SectionTo edit the startup section Parameter Definitions for the startup Section Discover SectionTable B-8 Parameter Definitions for the startup Section Description of Sections in TRAP.INI Inside the TRAP.INI FileParameter Definitions for the discover Section Table B-9 Parameter Definitions for the discover Section Table B-11 Elements of a Trap Message Generic SectionElements of a Trap Message Table B-12 Parameters of the generic Section To edit the enterprise section Enterprise SectionTable B-13 Parameters of the enterprise Section To edit specific traps Specific Trap SectionsTable B-14 Trap Message Parameters Table B-15 Trigger Event Parameters Example Sample of specific trap entry Customizing Eliteview Snmp Roles Appendix C Snmp EnvironmentManaging Data Objects Table.index notation Iso origin \EV60\NETMGR.INI Table C-1 Branches to the iso Origin BranchesObject Identifier Numeric Identifier Appendix D Technical References RFC Reports Table D-1 RFC Reports Networking Information RFC ReportsRFC Number Title Publisher/Year Industry-Related Documentation Technical References Optimize Your Computer System Appendix E Performance TipsMinimize Unnecessary Resources Other Tips Table E-1 RFC Reports Managing Data Managing Data Industry-Related Documentation Product Overview Appendix F SpecificationsTable F-1 Product Overview Performance Management Fault ManagementInventory and Configuration Management Resource and Load Management Data Transfer System Requirements Specifications SUB-LICENSE Agreement Appendix GDefinitions Disclaimer Sub-LicenseTransfer Restrictions Miscellaneous EliteView Map Icon Stays Red Appendix H TroubleshootingSymptoms Possible Causes Distributable Software SymptomTrap Manager MIB Variable Not Found Appendix Error Messages EliteView Invalid old password Create file errorDevice section error in NETMGR.INI Cannot open submap window Invalid polling interval Invalid passwordInvalid timeout value Invalid retries value Bootp Server Out of Memory for allocation Bind to UDP socket failed with error code = %dOut of memory Record not Found Got Fdread message, but got length error with error code %d Enable receive broadcast frame error with error code %dGet bootp service info error Open UDP Socket failed with error code = %d Bootp application is installed Send packet failed with error code %dSetup receive message error with error code = %d Network subsystem is not ready Create status window not successful Cannot find %%%%%%% or this bitmap file has problemCannot find IP general node in device section of NETMGR.INI Dump all Ethernet objects to namebase failed Dump all UDP objects to namebase failed Dump function cannot work when searching for objectsIPX Diagnostic Service Socket open failure Initial namebase failure Not enough memory to allocate channel parameter structure Open IPX channel failure. IPX protocol will be disabledNone of the SNMP/UDP or SNMP/IPX protocols work Not enough memory to allocate for IPX packet data Nwserver= entity of discover in NETMGR.INI is not correct Ipnode= entity of discover in NETMGR.INI is not correctIpxnode= entity of discover in NETMGR.INI is not correct Path= entity of bitmaps in NETMGR.INI is not specified Event Manager Get protocol information failed for icmp Enable receive broadcast frame error error code %dGot Fdread message, but got length error error code %d Icmp communication channel has terminated Setup receive message error error code = %d Open RAW Socket failed with error code = %dSend request failed with error code = %d Receive frame for socket %d. Not for Icmp socket %d Log Manager LOG database is corrupt Invalid start timeInvalid stop time Invalid number Cannot create statistics window Cannot create MIB tree windowCannot create new output file Cannot create Toolbar Line xxx Invalid value will be discarded Polling interval must not be less than timeoutLine xxx Bad Record No Snmp Request Snmp SetRequest Error Snmp GetRequest ErrorSnmp GetNextRequest Error Trap error Access %s in %s near line %d is unknown Parser had an error Line %d Message %sError happened in merge tree node Object list is not a tree Status %s in %s near line %d is unknown Merge Tree ErrorError Peers with the same ID node1 = node2 = subidentifier Near line %d is a self-defined identifier Cannot find next node Index %s is not defined in the database or MIB fileCannot find any traps for the MIB module Cannot find the node’s parent Cannot find the text any more Invalid search modeMIB database error Cannot find this text Report Tftp Server Open Snmp communication channel failed Initialize namebase failedInvalid Retry value Open Tftp communication channel failed Get tftp service information error Cannot open IFM window Receive frame from wrong socket %d Setup received message error error code = %dPort number of application is duplicate Invalid format in section enterprise entry Trap ManagerWinsock.dll should at least support version MIB variable varlabel not found Error Messages Technical Support Appendix J Product Support ServicesTechnical Support Information Table J-1 Technical Support Information Internet Mail addressestechsupport@smc.com Glossary MAC Address IP AddressLocal Area Network LAN Map Packet TimeoutOut-of-Band Protocol Unicast Packet Winsocket Index Index-1 Index-2 Page EliteViewTM