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Troubleshooting
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Error codes
Chart Manager Utility
Alarm and Event Groups
Password
Default Information
Interface Administration
Warranty
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S
PECIFICATIONS
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Contents
Management Guide
Page
EliteView User Guide
Trademarks
Limited Warranty
Licence Agreement
Limitation of Liability and Damages
About This Guide
General Manual Coverage
Conventions Used in this Manual
Additional References
Page
Contents
Network Tools
Snmp MIB Management
Collecting Data with Log Manager
Using Rmon
Managing Events
CodeBase 6.0 DLL Sub-License Agreement G-1
Glossary Index
Tables
Xiii
Xiv
Chapter Introduction
General Description
Management Functions
Application Interface
Features of EliteView
EliteView includes the following features
Introduction
System Requirements
Chapter Installation
Installation for EliteView
Using Setup to Install EliteView
To Start Setup
Chapter Getting Started
Overview
Network Interface
Event-Driven, Modular Architecture
EliteView Modules
Discovery
EliteView Main Program
Event Manager
Log Utilities
MIB Compiler
MIB-2 Viewer
Name Database Manager
Report
Tftp Server
Trap Manager
Data Logging and Event Management
How the Event Manager Works
Starting EliteView
Using the Main EliteView Program
Platform
EliteView Program Menu Definitions
Menu Label Description
EliteView Program Toolbar
Button Label Description
Status Bar
Configuring Polling Parameters
Configuring the Toolbar
Creating a Network Map
Command Menu
Quick Guide to Map Building
Using Discovery
Discovery
Menu Definitions Discovery Menu Definitions
Protocol selection and advanced settings
Menu Description
Field Description
Field Description for Discovery Setup Menu
To automatically discover devices
To automatically discover devices in a community
Name Database Manager
Adding a New Entry
Deleting Device Entries
Updating Device Entries
Name Database Manger Editing Tools
Creating Network Maps
Searching for Device Entries
Menu Description for Map Functions
Menu Description for Map Functions
Map Editing Toolbar Buttons
Editing Map Objects
Adding a Map Object
Map Generic Device Types
Map Add New Object Dialog Box
Sample Configuration
UDP
Modifying Objects
Deleting Objects
Duplicating Objects
Moving Objects
Object Status
Map Limitations
Setting Addresses with the Bootp Server
Bootp Protocol
How EliteView’s Bootp protocol works
Chapter Network Tools
Starting the Bootp Server
To open the Bootp Database
Bootp Server Dialog Box
Parameter Description Example
To add a new node
Adding a Node to the Bootp Server
Adding and Modifying Node Information
Adding Filename Mappings
Probing Devices with the Alive Test
Default Information
To define a default address with IP and physical addresses
To adjust parameters for the Alive Test
To select a target device
Alive Test Statistics
Statistics Description Example
Problem Solving with the Alive Test
Using the Tftp Server
Downloading Files with the Tftp Server
Starting the Tftp Server
Field Description Example
Viewing the Tftp Process List
Tftp Process List
To telnet into a workstation using your network map
Telneting to Other Computers on the Network
Fetching Files from Other Servers
To start a transfer session
Where You Are WUR
File Menu Commands
Device Menu Commands
Search
Remove All
Exit
Option Menu Commands
Setup
Learn Table
Self Table
Output
Batch Upgrade
Utilities Menu Commands
Edit Menu Commands
Upgrade
Tftp Server
Select All
Backup
Options Menu Commands
Load From Map
Refresh File List
Backup
Start Schedule
Stop Schedule
Network Tools
Snmp MIB Management
Chapter
MIB Compiler
MIB Database
Starting the MIB Compiler
Running the MIB Compiler
MIB Compiler Dialog Box
Description Sample Display MIB Module List
Loading a new MIB
Description Sample Display
Things to remember when using the MIB Compiler
MIB-2 Viewer
Unloading MIB modules
Viewing the MIB Module List
New Open Save Save As
MIB-2 Directory
System Information
Menu Bar
System Information Window
Field Description for Interface Admin Window
Interface Administration
Field Description for Interface Admin Window
Field Description for Interface Statistics Window
Interface Statistics
Field Description for Interface Statistics Window
Viewing Statistics
Adding a Log Process
MIB Browser
Basic Functions of MIB Browser
MIB Browser Menu Definitions
Menu Description
Menu Definitions
Accessing Device Values
Fetching Device Values Using The MIB Browser
MIB Variable Textual Definitions
Get Bulk Request Get Request Get Next Request
Snmp MIB Management
Pause Resume Abort
Using the Output Options
Viewing Output Data
Collecting Data with LOG Manager
Add/Delete/Edit Numeric Data Process Display Activate
Editing a Log Process
Adding a New Log Process
Field Description for Log Manager/Information Dialog Boxes
Field Description for Log Manager/Information Dialog Boxes
Modifying a Log Process
Using the Log Database Manager
Log Controls
Viewing Log Data
Deleting a Log Process
File Menu
Edit Menu
Defining Filter Formulas
Filter Formula
Syntax for Complex Expressions
Filter Formula syntax
Syntax for Simple Expressions
Parameter Example Description
Elements of Filter Formulas
Elements of Filter Formulas
Accuracy
Defining Threshold Formulas
Threshold vs. Filter Formula
Threshold Formula
Threshold Formula Syntax
Refer to the same section under Filter Formulas Syntax
Elements of Threshold Formulas
Elements of Threshold Formulas
Chart Manager Menu Definitions
Chart Manager Utility
Basic Functions of Chart Manager
Creating Log Charts
Log Chart Information
About the Chart Manager
Editing Data
Summarizing Data
Displaying Graphic Charts
Tab Title Description
Chart Manager Graph Control
Graph Controls
For each line from the drop-down menu opposite the check-box
Overlay point on that bar
Column in the table for use in the image map
Collecting Data with LOG Manager
Starting the Event Manager
Chapter Managing Events
Understanding the Event Manager
Defining Events
Defining Event Actions
Pre-Defined System Events
Defining User Events
Event Actions
Action Description Example
Event Data
Event Data
Parameters Description Example
Trap Types
Receiving Snmp Traps with the Trap Manager
Limitations of Trap Messages
Menu Function
Posting Messages to the Report Window
Report Window Menu Definitions
Edit Menu
Introduction
Brief Description of Rmon
Starting the Rmon Manager
Rmon Manager Probe Window
Rmon Manger Main Screen
Group Description
Rmon Utilities
Rmon Groups
Statistics Group
Statistics Group Control Table
Viewing Statistics
Adding or Editing an Entry in the Control Table
SMC6724L3 1 Interface Description
SMC6724L3 1 Interface Description
Rmon Utilities
Statistics Areas
Statistics Parameter Descriptions
Parameters Description
Statistics Status Bar
History Group
Statistics Menu and Tool Bar
10 History Control Table
Viewing History
Alarm and Event Groups
11 Alarm Control Table
May be sampled
Host Group
12 Event Control Table Index Entries
13 Host Control Table
14 Host Control Table Menu and Tool Bar Descriptions
Host Top N Group
15 Host Top N Menu and Tool Bar Descriptions
Matrix Group
16 Matrix Control Table
16 Matrix Control Table
Filter and Capture Groups
17 Matrix Menu and Tool Bar Descriptions
18 Channel and Buffer Control Table
Accepted
Using Rmon
19 Filter Configuration Options
Data The bit pattern to filter
20 Channel and Buffer Add/Edit Dialog Box
Or Always Ready
21 Separate Control Tables Channels
22 Separate Control Tables Filters
23 Separate Control Tables Buffers
Using Rmon
24 Buffer Menu and Toolbar Descriptions
Using Rmon
Adding a New MIB Using the MIB Compiler
To add a new MIB into the EliteView MIB database
Managing a Third-Party Device Using the MIB Browser
Node Label field, type ezRptrTotalFrames, and press Enter
To use the Log Manager and Event Manager
Using the Log and Event Managers to Monitor the Network
To set a variable in a third party device
Table A-1 Log and Event Manager Parameters
Critical events
Ideal for sending a message via email or FAX
Action is recommended for routine events
Parameter Given Information
To monitor the total packets received by the target device
Table A-2 Port Packet Reception Parameters
Customizing EliteView to Receive Third-Party Traps
Table A-3 Target Device Packet Reception Parameters
Exporting Logged Data to Other Software
To export logged data into other software
Typical Eliteview Applications
Appendix B Customizing Eliteview
EliteView’s Initialization Files
Inside the NETMGR.INI File
Description of Sections in NETMGR.INI
Changing Parameters in NETMGR.INI
Parameter format conventions
System Section
Device Section
Description of Parameters in NETMGR.INI
Table B-2 Description of Parameters in NETMGR.INI
Parameter Description
Parameter Definitions for the device Section
Table B-3 Parameter Definitions for the device Section
Tools Section
Parameter Definitions for the tools Section
To edit the tools section
Table B-4 Parameter Definitions for the tools Section
Bitmaps Section
Table B-5 Identifying Particular Tools for a Device
Table B-6 Enumerating Graphic Bitmaps
Util Section
Parameter Definitions for the util Section
To edit the util section
Table B-7 Parameter Definitions for the util Section
To edit the startup section
Tftp Section
Startup Section
Table B-8 Parameter Definitions for the startup Section
Discover Section
Parameter Definitions for the startup Section
Inside the TRAP.INI File
Parameter Definitions for the discover Section
Description of Sections in TRAP.INI
Table B-9 Parameter Definitions for the discover Section
Generic Section
Elements of a Trap Message
Table B-11 Elements of a Trap Message
Table B-12 Parameters of the generic Section
Table B-13 Parameters of the enterprise Section
Enterprise Section
To edit the enterprise section
Table B-14 Trap Message Parameters
Specific Trap Sections
To edit specific traps
Table B-15 Trigger Event Parameters
Example Sample of specific trap entry
Customizing Eliteview
Managing Data
Appendix C Snmp Environment
Snmp Roles
Objects
Table.index notation
Iso origin
\EV60\NETMGR.INI
Object Identifier Numeric Identifier
Branches
Table C-1 Branches to the iso Origin
Appendix D Technical References
RFC Reports
RFC Number Title Publisher/Year
RFC Reports
Table D-1 RFC Reports Networking Information
Industry-Related Documentation
Technical References
Minimize Unnecessary Resources
Appendix E Performance Tips
Optimize Your Computer System
Other Tips
Table E-1 RFC Reports Managing Data
Managing Data
Industry-Related Documentation
Table F-1 Product Overview
Appendix F Specifications
Product Overview
Fault Management
Inventory and Configuration Management
Performance Management
Resource and Load Management
Data Transfer
System Requirements
Specifications
Definitions
Appendix G
SUB-LICENSE Agreement
Sub-License
Transfer Restrictions
Disclaimer
Miscellaneous
Appendix H Troubleshooting
Symptoms
EliteView Map Icon Stays Red
Possible Causes
Trap Manager MIB Variable Not Found
Symptom
Distributable Software
Appendix Error Messages
EliteView
Create file error
Device section error in NETMGR.INI
Invalid old password
Cannot open submap window
Invalid password
Invalid timeout value
Invalid polling interval
Invalid retries value
Bootp Server
Bind to UDP socket failed with error code = %d
Out of memory
Out of Memory for allocation
Record not Found
Enable receive broadcast frame error with error code %d
Get bootp service info error
Got Fdread message, but got length error with error code %d
Open UDP Socket failed with error code = %d
Send packet failed with error code %d
Setup receive message error with error code = %d
Bootp application is installed
Network subsystem is not ready
Cannot find %%%%%%% or this bitmap file has problem
Cannot find IP general node in device section of NETMGR.INI
Create status window not successful
Dump all Ethernet objects to namebase failed
Dump function cannot work when searching for objects
IPX Diagnostic Service Socket open failure
Dump all UDP objects to namebase failed
Initial namebase failure
Open IPX channel failure. IPX protocol will be disabled
None of the SNMP/UDP or SNMP/IPX protocols work
Not enough memory to allocate channel parameter structure
Not enough memory to allocate for IPX packet data
Ipnode= entity of discover in NETMGR.INI is not correct
Ipxnode= entity of discover in NETMGR.INI is not correct
Nwserver= entity of discover in NETMGR.INI is not correct
Path= entity of bitmaps in NETMGR.INI is not specified
Event Manager
Enable receive broadcast frame error error code %d
Got Fdread message, but got length error error code %d
Get protocol information failed for icmp
Icmp communication channel has terminated
Open RAW Socket failed with error code = %d
Send request failed with error code = %d
Setup receive message error error code = %d
Receive frame for socket %d. Not for Icmp socket %d
Log Manager
Invalid start time
Invalid stop time
LOG database is corrupt
Invalid number
Cannot create MIB tree window
Cannot create new output file
Cannot create statistics window
Cannot create Toolbar
Polling interval must not be less than timeout
Line xxx Bad Record
Line xxx Invalid value will be discarded
No Snmp Request
Snmp GetRequest Error
Snmp GetNextRequest Error
Snmp SetRequest Error
Trap error
Parser had an error Line %d Message %s
Error happened in merge tree node
Access %s in %s near line %d is unknown
Object list is not a tree
Merge Tree Error
Error Peers with the same ID node1 = node2 = subidentifier
Status %s in %s near line %d is unknown
Near line %d is a self-defined identifier
Index %s is not defined in the database or MIB file
Cannot find any traps for the MIB module
Cannot find next node
Cannot find the node’s parent
Invalid search mode
MIB database error
Cannot find the text any more
Cannot find this text
Report
Tftp Server
Initialize namebase failed
Invalid Retry value
Open Snmp communication channel failed
Open Tftp communication channel failed
Get tftp service information error
Cannot open IFM window
Port number of application is duplicate
Setup received message error error code = %d
Receive frame from wrong socket %d
Trap Manager
Winsock.dll should at least support version
Invalid format in section enterprise entry
MIB variable varlabel not found
Error Messages
Appendix J Product Support Services
Technical Support Information
Technical Support
Table J-1 Technical Support Information
Internet Mail addressestechsupport@smc.com
Glossary
IP Address
Local Area Network LAN
MAC Address
Map
Timeout
Out-of-Band
Packet
Protocol
Unicast Packet
Winsocket
Index
Index-1
Index-2
Page
EliteViewTM
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