SMC Networks 6.20

20 Mason

Irvine, CA 92618

Phone: (949) 679-8000

EliteView™

User Guide

SNMP-Based Network Management Software for Windows™

May 2008

Pub. # 149100039100A

E052008-DG-R6.20

Contents

Main Page Page Page Licence Agreement 1. Grant of license 2. Ownership of license 3. Copy restriction 4. Use restriction ii Limitation of Liability and Damages T G iii About This Guide General Manual Coverage Conventions Used in this Manual Additional References System Help Page ONTENTS vi vii viii Page Page xiii ABLES xiv 1-1 NTRODUCTION General Description 1-2 Management Functions Application Interface E 1-3 Features of EliteView Page 2-1 NSTALLATION Installation for EliteView System Requirements Page 3-1 3 G S ETTING TARTED Overview EliteView Modules Page Page Page S 3-6 Data Logging and Event Management Page S 3-8 Starting EliteView EliteView Platform S 3-10 Table 3-1 EliteView Program Menu Definitions E 3-11 Table 3-2 EliteView Program Toolbar Table 3-1 EliteView Program Menu Definitions S 3-12 Configuring Polling Parameters Status Bar Configuring the Toolbar Page C N 4-2 Discovery Using Discovery 4-3 Menu Description C N 4-4 4-5 Name Database Manager D M 4-7 Adding a New Entry Deleting Device Entries Creating Network Maps N M 4-9 Menu Description for Map Functions Table 4-5 Menu Description for Map Functions C N 4-10 Table 4-6 Map Editing Toolbar Buttons N M 4-11 Editing Map Objects Adding a Map Object C N 4-12 Sample Configuration N M 4-13 Modifying Objects Deleting Objects Page 5-1 5 N T ETWORK OOLS Setting Addresses with the BOOTP Server T 5-2 Starting the BOOTP Server A BOOTP S 5-3 Adding and Modifying Node Information T 5-4 Adding Filename Mappings I 5-5 Default Information Probing Devices with the Alive Test T 5-6 Downloading Files with the TFTP Server T 5-8 Viewing the TFTP Process List Telneting to Other Computers on the Ne twork T 5-10 Where You Are (WUR) File Menu Commands Load Profile Saving a Profile Community W A Y (WUR) 5-11 T 5-12 Learn Table Self Table Option Menu Commands Batch Upgrade Page B 5-15 Options Menu Commands Backup File Menu Commands Load From Map Refresh File List T 5-16 Utilities Menu Commands Broadcast Search B 5-17 Start Schedule Stop Schedule Options Menu Commands Page 6-1 6 SNMP MIB M ANAGEMENT 6-2 MIB Compiler MIB Database Page 6-4 Loading a new MIB 6-5 Unloading MIB modules Viewing the MIB Module List MIB-2 Viewer 6-6 6-7 Menu Bar Field Descriptions for System Information Window MIB-2 Directory System Information 6-8 Interface Administration Field Description for Interface Admin Wi ndow 6-9 Interface Statistics Field Description for Interface Statistics Window 6-10 Viewing Statistics 6-11 Adding a Log Process MIB Browser Basic Functions of MIB Browser 6-12 Menu Description The menus provided for the MIB Browser are brief ly introduced below. Menu Definitions Table 6-6 MIB Browser Menu Definitions 6-13 Accessing Device Values Fetching Device Values Using The MIB Browser 6-14 6-15 6-16 6-17 Page Page D M L 7-2 Editing a Log Process Adding a New Log Process D M L 7-4 Log Controls Viewing Log Data Using the Log Database Manager Page F 7-7 Defining Filter Formulas Filter Formula D M L 7-8 F 7-9 Elements of Filter Formulas Defining Threshold Formulas T F 7-11 Threshold Formula Threshold Formula Syntax D M L 7-12 T F 7-13 Elements of Threshold Formulas Chart Manager Utility Page Page Page D M L 7-18 M U 7-19 D M L 7-20 M U 7-21 Page 8-1 8 M E ANAGING VENTS Understanding the Event Manager Defining Events Pre-Defined System Events Defining User Events Defining Event Actions E A 8-3 Page E A 8-5 Receiving SNMP Traps with the Trap Manager M W R Posting Messages to the Report Window Page 9-1 9 U SING RMON Introduction A Brief Description of RMON RMON 9-2 Starting the RMON Manager 9-3 Table 9-2 RMON Manger Main Screen RMON 9-4 RMON Utilities Page RMON 9-6 SMC6724L3 1 Interface Description Viewing Statistics Page Page 9-9 Table 9-7 Statistics Parameter Descriptions RMON 9-10 History Group Page RMON 9-12 Viewing History 9-13 Alarm and Event Groups RMON 9-14 Table 9-11 Alarm Control Table 9-15 Host Group RMON 9-16 Page RMON 9-18 Host Top N Group Page Page 9-21 RMON 9-22 Filter and Capture Groups 9-23 Table 9-18 Channel and Buffer Control Table RMON 9-24 9-25 RMON 9-26 Table 9-19 Filter Configuration Options 9-27 RMON 9-28 Table 9-20 Channel and Buffer Add/Edit Dialog Box 9-29 Table 9-21 Separate Control Table s: Channels RMON 9-30 Table 9-22 Separate Control Tables: Filters Table 9-21 Separate Control Tables: Channels 9-31 Page Page Page A-1 A IEW V LITE E E A A-2 Managing a Third-Party Device Using the MIB Browser Using the Log and Event Managers to Monito r the Network E A A-4 Table A-1 Log and Event Manager Parameters Page E A A-6 Customizing EliteView to Receive Third-Party T raps Exporting Logged Data to Other Software Page B-1 B V LITE E USTOMIZING E B-2 Changing Parameters in NETMGR.INI Parameter format conventions NETMGR.INI F B-3 The [system] Section Description of Parameters in NETMGR.INI E B-4 Parameter Definitions for the [device] Section NETMGR.INI F B-5 The [tools] Section Parameter Definitions for the [tools] Section E B-6 The [bitmaps] Section NETMGR.INI F B-7 E B-8 The [util] Section Parameter Definitions for the [util] Section NETMGR.INI F B-9 The [tftp] Section The [startup] Section E B-10 Parameter Definitions for the [sta rtup] Section The [discover] Section Inside the TRAP.INI File Description of Sections in TRAP.INI Table B-9 Parameter Definitions for the [discover] Section Table B-10 Description of Sections in TRAP.INI E B-12 Elements of a Trap Message The [generic] Section The following table describes each item: TRAP.INI F B-13 The [enterprise] Section E B-14 Specific Trap Sections TRAP.INI F B-15 Example: Sample of specific trap entry Table B-15 Trigger Event Parameters Page C-1 C SNMP E NVIRONMENT SNMP Roles SNMP E C-2 Objects table.index notation O C-3 iso origin Page D-1 D R ECHNICAL EFERENCES RFC Reports R D-2 RFC Reports Table D-1 RFC Reports: Networking Information Industry-Related Documentation Page E-1 E P T ERFORMANCE IPS Optimize Your Computer System Other Tips RFC Reports D E-3 Table E-1 RFC Reports: Managing Data Industry-Related Documentation F-1 F PECIFICATIONS Product Overview F-2 Table F-1 Product Overview O F-3 Table F-1 Product Overview Page Page Page H ROUBLESHOOTING EliteView Map: Icon Stays Red Distributable Software I-1 I M RROR ESSAGES EliteView M I-2 I-3 M I-4 BOOTP Server BOOTP.DLL I-5 BOOTP.DLL M I-6 BOOTP.DLL I-7 M I-8 Discovery I-9 M I-10 I-11 M I-12 Event Manager ICMP.DLL ICMP.DLL I-13 M I-14 IPX.DLL I-15 IPX.DLL Log Manager M I-16 MESSAGE.DLL I-17 MIB Browser M I-18 MIB C I-19 MIB Compiler M I-20 MIB C I-21 M I-22 MIB.DLL -2 V I-23 Mib-2 Viewer M I-24 Report TFTP S I-25 TFTP Server M I-26 TFTP.DLL TFTP.DLL I-27 M I-28 M I-29 Trap Manager Page J-1 J P S UPPORT S RODUCT Page G Glossary-1 LOSSARY Glossary-2 Glossary-3 Page NDEX Index-1 A B C N P R S T Page EliteViewTM 6.20 20 Mason Irvine, CA 92618 Phn: 949-679-8000 www.smc.com