ClearOne comm PRO 8I, PRO TH20, SR 1212

201

EVENT LOG

the Event Log captures Console events for administration and troubleshooting purposes. event types captured

include failed login attempts, site disconnects, unit reboots, socket time outs, internal system errors, and serial

command execution errors.

Accessing Event Log

to access the event log, select Event Log from the Services menu, or click the Event Log button on the

Console Button Bar.

Contents

Main CONVERGE PRO 880 | 880T | 880TA | 840T | 8i | TH20 CONVERGE SR 1212 | SR 1212A InstallatIon & operatIon manual Page TABLE OF CONTENTS Chapter 1: IntroDuCtIon 1 Chapter 2: expansIon Bus & lCD programmIng 30 Chapter 3: Converge Console programmIng 41 TABLE OF CONTENTS (continued) appenDIx a: serIal CommanD guIDe 218 appenDIx B: DeFault pInouts 280 appenDIx C: FIrmWare loaDIng proCeDure 287 appenDIx C: speCIFICatIons 288 appenDIx D: ComplIanCe 303 Page 1 Chapter 1: IntroDuCtIon CONVERGE PRO PROduCT FAmILy OVERVIEw Applications 2 models Common Benefits Common Features Feature Enhancements 3 AEC (Acoustical Echo Cancellation) Enhancements Telephone Hybrid Enhancements (880T, 880TA, 840T, TH20) ImPORTANT SAFETy INFORmATION Save These Instructions 5 Converge Pro 880TA 6 CONVERGE PRO PROduCT dESCRIPTIONS Converge Pro 880 7 Converge Pro 880T 8 Converge Pro 840T 9 Converge Pro 8i 10 Converge Pro TH20 11 Converge Pro SR 1212A 12 Converge Pro SR1212 13 CuSTOmER SERVICE ANd SuPPORT ClearOne on the web North America (worldwide Headquarters) Latin America EmEA OPERATING REquIREmENTS SySTEm REquIREmENTS Page Page 17 Converge Pro 880TA Package Contents Converge Pro 880TA Packing Contents 18 Converge Pro 840T Package Contents Page Page Page 22 Converge Pro SR1212A Package Contents Converge SR 1212A Packing Contents 23 CONTROLS ANd CONNECTIONS H I A B C D E F H Converge Pro Front Panels Converge Pro 880 Front Panel Converge 880 24 Converge Pro 8i Front Panel A B C D E F G H Converge 8i Converge Pro TH20 Front Panel Page 26 Converge Pro Rear Panels Converge Pro 880 Rear Panel 12 Converge Pro 880T Rear Panel Converge Pro 880TA Rear Panel 27 Converge Pro TH20 Rear Panel Converge Pro SR1212 Rear Panel Converge Pro SR1212A Rear Panel 1 Page Page 30 Chapter 2: expansIon Bus & lCD programmIng Converge Pro 880 Converge Pro TH20Converge Pro 8i Converge Pro 880 Converge Pro TH20Converge Pro 8i dEVICE IdS device Types and Ids LCd PROGRAmmING OVERVIEw A B C D E F H I G 33 Adjusting LCd menu Parameters ClearOne Converge 840T Page 35 LCd default display ClearOne Converge 840T Front Panel Lock 36 LCd CHANNELS mENu Accessing the Channels menu Channel display Setting Channel Gain and mute 37 LCd SETTINGS mENu Accessing the Settings menu Page 39 LCd mACROS mENu Accessing the macros menu Executing macros 40 LCd PRESET mENu Accessing the Presets menu Executing Presets Chapter 3: Converge Console programmIng INSTALLING CONVERGE CONSOLE Page Page CONVERGE CONSOLE OVERVIEw 45 Menu Bar Button Bar 46 Tab Bar Site Pane Page 48 Objects Pane Status Bar Console modes SITE FILE OVERVIEw Page Page 52 CONNECT TO A SITE Connect To a Site disconnect from a Site SITE PROPERTIES Page Page Page Page uNIT PROPERTIES Page 60 Device ID Audio Master X Page Page Page 64 CONFIGuRATION mOdE OVERVIEw Accessing Configuration mode Configuration mode Tabs uNIT TAB 66 Input Channel Settings Output Channel Settings Page Page Page Page Page Page Page Page Page Page 77 CHANNEL TAB OVERVIEw Accessing Channel Tab Channel Configuration Controls Page Page Page AEC (ACOuSTIC ECHO CANCELLATION) Page Page Page Page FILTERS Page Page Page Page AGC/ALC (AuTOmATIC GAIN CONTROL/AuTOmATIC LEVEL CONTROL) TAB Page mIC GATING 94 Gating Settings: Auto Gating Auto Gating: Settings Auto Gating: Ambient Tracking Auto Gating: Processing Functions 95 Manual Gating: Manual On/Manual Off Manual Gating: Settings Gating Groups Post Gate meter Page mIC INPuT SETTINGS Page 99 Post Gate meter Channel Configuration Buttons Page Page Page LINE INPuT SETTINGS Page Page 106 Channel Routing matrix: Outputs, Processing, Faders Page TELCO Rx SETTINGS Page 110 Telco Settings Tab 111 Telco Meters Tab dialer Button Page Page Page Page Page OuTPuT SETTINGS Page Page Page 121 Optimizing Output Gain Structure TELCO Tx SETTINGS Page Page 125 Channel Routing matrix: Inputs, Processing, Faders Page 127 Optimizing Output Gain Structure PROCESSING SETTINGS Page 130 Cmprs (Compression) Button Page Page Page Page Page FAdER SETTINGS Page 138 Expanded Channel Routing matrix Page 140 mATRIx TAB Accessing the matrix Routing Legend Page Page 143 Copy and Paste Cells Copy and Paste Matrix Clear Matrix Exporting matrix Objects AEC REFERENCE/PA AdAPT REFERENCE TAB Accessing AEC Reference/PA Adapt Reference AEC/PA Adapt References Sources 145 Virtual AEC/PA Adapt References 146 Expansion Bus Reference Sources PA Virtual References 147 mACRO TAB Accessing macros macro Recorder 148 macro Editor Creating Macros Page 150 Running Macros Using the Front Panel Running Macros Using Control Devices Exporting macro Objects 151 GATING TAB Accessing Gating Groups Gating Controllers 152 Internal Gating Groups Global Gating Groups Page 154 CONTROL TAB Accessing the Control Tab user-definable Pins 155 default Pin Assignments Control/Status Ports Control/Status Pin Programming 156 Clearing Pin Programming Exporting Control Objects 157 STRING TAB Accessing the String Tab Command String Special Characters Creating Command Strings Page 159 EVENT SCHEduLER TAB Accessing the Event Scheduler Scheduling Events Page 161 dATABASE TAB Accessing the database database Button Bar Page 163 Channel Objects 164 Import/Export AV devices and Objects upload/download AV devices and Objects modifying AV devices and Objects Page 166 OPTImIZING GAIN STRuCTuRE Optimizing Gain for mic Input Channels Page Page 169 dRAG ANd dROP CONFIGuRATION Accessing drag and drop Configuration using drag and drop Configuration Page Page 172 Channel Objects 173 Advanced Configuration Objects Matrix Objects Control Objects Macro Objects Page 175 PRESET mOdE Accessing Preset mode 176 Preset Configuration Tabs Page Page 179 Executing Presets Executing Presets Using Console Executing Presets Using the LCD Preset Menu Executing Presets Using Control Programming 180 Executing Presets Using Macros Preset Execution Flags Preset Control masking Preset Storage Space Considerations 181 Exporting Preset Objects Page Page PRINT REPORTS Page Page Add mENu Page Page CONNECT mENu OVERVIEw 191 mOdES mENu OVERVIEw Accessing the modes menu SERVICES mENu OVERVIEw Page Page PHONEBOOk Page 197 LABEL EdITOR Accessing Label Editor using Label Editor Page 199 using device Log Page Page Page wEB BuILdER Page 205 Configuring Control Console 206 Accessing the web Portal Page 208 FIRmwARE LOAdER Accessing Firmware Loader Loading Firmware Page dEBuG CONSOLE Page 212 Signal Generator Test Signal Types Running a Signal Test 213 Tone Frequency Settings System Checks Tab 214 System Check Config Tab 215 Sound masking Tab (Add INFO!!) ExECuTE PRESETS Page appenDIx a: serIal CommanD guIDe TyPE ANd dEVICE IdS CONVENTIONS COmmANd FORm dESCRIPTION 219 GROuPS ANd CHANNELS pa virtual reference mETER TyPE dEFINITIONS TABLE Page SERIAL COmmANd INdEx Page Page Page Page 227 SERIAL COmmANdS AA Auto Answer Enable / Disable AAmB Adaptive Ambient Mode AARINGS Number of Rings to Auto Answer On ACONN Audible Connect / Disconnect Indication 228 ACONNLVL Audible Connect / Disconnect Level Ad Auto Disconnect Enable / Disable AdCLIP Audio Clipping 229 AdPRESENT Audio Presence AEC Acoustic Echo Cancellation Enable / Disable AGC Automatic Gain Control 230 AGCSET Automatic Gain Control Adjust AmBLVL Ambient Level Adjust AmxduET Use AMX Duet Discovery AudIOmASTER Expansion Bus Audio Master Mode 231 AVG Adaptive Volume Gain AVR Adaptive Volume Reference AVRT Adaptive Volume Ratio AVT Adaptive Volume Threshold 232 BAud Baud Rate CALLduR Call Duration CALLERId Reports Caller ID Information CGROuP Compressor Group Select 233 CLEAREFFECT Clear Effect Wide Band Telco Emulation CLOCk Clock Set COmPdLy Compressor Delay COmPdLyEN Compressor Delay Enable 234 COmPRESS Compressor Adjust COmPSEL Compression Select COuNTRy Country Selection CTRLmASTER Control Master Mode 235 dECAy Decay Adjust dEFAuLT Default The Unit dELAy Delay Adjust dELAySEL Delay Select 236 dEVICESuBTyPE Sets the Subtype of a Connected Device dEVICETyPE Sets the Type of a Connected Device dFLTm Default Meter dIAG Diagnostic Commands 237 dIAL DTMF Dialing dId Device ID dTmFLVL DTMF Tone Level dTONELVL Dial Tone Level Page 239 ENETGATE Ethernet Default Gateway Address ENETSuBN Ethernet Subnet Mask EREF Expansion Bus Reference EVENT Run Scheduled Event 240 FEdR Feedback Elimination Dynamic Node Reset FEF Feedback Elimination Fixed Filter FEG Feedback Elimination Auto Gain Max FEGL Feedback Elimination Gain Level 241 FEm Feedback Elimination Mode FEN Feedback Elimination Nodes FER Feedback Elimination Node Reset FERNG Feedback Elimination Ring Elimination Mode 242 FES Feedback Elimination Setup FESC Feedback Elimination Setup Complete FILTER Filter Adjust 243 FILTSEL Filter Select FLOw Flow Control FmP First Mic Priority Mode GAIN Gain Adjustment 244 GATE Gate Status GHOLd Gate Hold Time Adjust GmOdE Gating Mode GOVER Gating Override 245 GRATIO Gate Ratio Adjust GREPORT Gate Report GRPSEL Gating Group Select HOOk Hook Flash 246 LABEL Label LCdCONTRAST LCD Contrast LmO Last Mic On Mode LOCALNum Local Number 247 LOCCITy Location: City LOCCNTRy Location: Country LOCCOmP Location: Company LOCREGION Location: Region 248 LOCSTATE Location: State LOGmASk Device Log Mask LVL Level 249 LVLREPORT Level Report LVLREPORTEN Level Report Enable mACRO Macro Execution/Reporting mANuFACTuRER Manufacturer Identification Label 250 mAx Maximum Gain Setting mC Multi-Channel Mode mCGAIN Multi-Channel Gain 251 mCmINmAx Multi-Channel Min and max Gain Setting dB mCmuTE Multi-Channel Min and Max Gain Setting mCRAmP Multi-Channel Ramp 252 mIN Minimum Gain Setting mINmAx Minimum and Maximum Gain Setting mLINE Mic / Line Coarse Gain Setting mmAx Maximum Number of Microphones 253 mOdEL Model Identification Label mTRx Matrix Routing mTRxCLEAR Clear Matrix 254 mTRxLVL Matrix Attenuation Adjust muTE Mute NAmE Unit Name (NETBIOS Name) NCd Noise Cancellation Depth Adjust 255 NCSEL Noise Cancellation Select NLP Non Linear Processing Adjust NOm Number of Open Microphones Mode NTPSRV NTP Network Time Server Address 256 OFFA Off Attenuation Mode PAA PA Adaptive Mode PACEN PA Softclipper Enable PAENERGy PA Energy-saver mode 257 PAEqEN PA EQ Filter Enable PAEqRST PA EQ Filter Reset PAEqSET PA EQ Filter Set 258 PAFLT PA Fault PAImPEd PA Output Impedance PALEN PA Limiter Enable PALT PA Limiter Threshold 259 PANGAT PA Noise Gate Activation Timer PANGEN PA Noise Gate Enabled PANGF PA Noise Gate Filter PANGm PA Noise Gate Mode 260 PANGT PA Noise Gate Threshold PAPOL Polarity Switch PARST PA Reset PASmE PA Sound Mask Enable 261 PASmm PA Sound Mask Mode PASmT PA Sound Mask Timer PATO PA Thermal Overload PBdIAL Dial a PB Entry by Argument this command dials a speed dial number by name. 262 PHONEBOOkCNT Counts Entries in the Phonebook PHONEBOOkdEL Deletes an Entry in the Phonebook PHONEBOOkREAd Queries the Phonebook by Index PP Phantom Power 263 PRGSTRING Program String PTTTHRESHOLd Push to Talk Threshold PuSHTOTALk Push to Talk RAmP Ramp Gain Adjustment 264 REdIAL Redial the Last Number REFSEL Reference Select for PA Adaptation & AEC REFSET Reference Channel Set Up RESET Reset 265 RINGEREN Audible Ring Enable RINGERLVL Audible Ring Level RINGERSEL Audible Ring Melody Selection RINGERTEST Audible Ring Melody Test 266 RINGOFF Ring Cadence Off Time RINGON Ring Cadence On Time RxBOOST Receive Boost 267 RxBSTEN Receive Boost Enable SERECHO Serial Echo SFTymuTE Safety Mute SIGGEN Signal Generator 268 SIGGENSwEEP Signal Generator Sweep SIGTOuT Signal Generator Time Out SLVL Speech Level Control SmTPSRV SMTP Mail Server Address Page 270 SySCHECkS System Checks SySRESuLT System Check Result 271 TAmOdE Telco Adapt Mode 272 TE Telco Enable TELCOLVLCTRL Telco RX Level Control Enable / Disable TImELOCALE Time Locale Settings TOuT Time Out Select 273 VER - Version xCGROuP Compressor Group xCOmPRESS Compressor Adjust xCOmPSEL Compressor Enable Page SERIAL COmmANd SuPPORT TABLE Page Page Page Page 280 appenDIx B: DeFault pInouts CONTROL/STATuS PORTS Converge Pro 880: Port A (Female dB-25) 281 Converge Pro 880T: Port A (Female dB-25) 282 Converge Pro 840T: Port A (Female dB-25) 283 Converge Pro 8i: Port A (Female dB-25) 284 Converge Pro TH20: Port A (Female dB-25) 285 Converge SR 1212: Port A (Female dB-25) 286 All models: Port B (Female dB-25) ALL mOdELS: RS-232 PORT appenDIx C: FIrmWare loaDIng proCeDure appenDIx C: speCIFICatIons CONVERGE PRO 880 CONVERGE PRO 880 (continued) CONVERGE PRO 880T CONVERGE PRO 880T (continued) CONVERGE PRO 880TA Page CONVERGE PRO 840T CONVERGE PRO 840T (continued) CONVERGE PRO 8I CONVERGE PRO 8I (CONTINuEd) CONVERGE PRO TH20 CONVERGE SR 1212 CONVERGE SR 1212 (continued) CONVERGE SR 1212A Page appenDIx D: ComplIanCe FCC PART 15/ICES-003 COmPLIANCE FCC PART 68 COmPLIANCE ELECTRICAL SAFETy AdVISORy IC COmPLIANCE Page Page EuROPEAN COmPLIANCE Page Page glossary