Talkswitch CT.TS005.001101.UK manual Making and receiving calls using VoIP

1.Establish a call with an outside party.

2.Place the outside caller on hold and dial the number of the other outside party. If you don’t have ‘Direct Line Access’ enabled at your extension, dial ‘9’ or another Hunt Group before dialing the second phone number.

3.When the call is answered, press ‘recall’ ‘6‘ to establish the 3-way call.

The second method uses the telephone company’s 3-Way Calling/Conference service.

1.Establish a call with an outside party.

2.Press ‘recall’ 80 to place the outside caller on hold and dial the number of the other outside party.

3.When the call is answered, press ‘recall’ 80 to establish the 3-way call.

3.2.9 Making and receiving calls using VoIP

TalkSwitch models with VoIP trunks support inter-branch connectivity via PSTN and VoIP. Once properly configured, calls are made between locations using VoIP with broadband connections. TalkSwitch has 50 VoIP location codes (250-299) that can be assigned to any VoIP number. These location codes are dialed from any extension or auto attendant. TalkSwitch automatically hunts the VoIP ports for placing these calls.

Other calls are made over VoIP by dialing hunt group 88 (activate voip numbers in this hunt group first). Dialing ‘88’ at the internal dial tone tells TalkSwitch to hunt all voip numbers for an available line. In order to reach a remote location, a VoIP phone number has to be assigned to the VoIP number you intend to call.

Example: You have 3 branch locations (New York, Miami, San Jose), all with VoIP enabled TalkSwitch units.

Location 1: New York

Phone numbers assigned to 4 VoIP numbers: 250-261 (12 phone numbers)

Location 2: Miami

Phone numbers assigned to 4 VoIP numbers: 270-273 (4 phone numbers)

Location 3: San Jose

Phone numbers assigned to 4 VoIP numbers: 280-283 (4 phone numbers)

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