Talkswitch CT.TS005.001101.UK manual Retrieving Data, Web Interface Store to File on TalkSwitch

When storing the CDR to a file on TalkSwitch, approximately 6000 records are stored in a circular buffer. This means that sometime after 6000 records, the oldest records will be deleted as new ones are created. This amounts to 6000 records cover anywhere from a couple of days on a very busy system to over a month on systems that have less traffic.

When the CDR data is streaming real-time out of the Serial port, no file is generated on TalkSwitch, therefore, there is no buffer limit. As each event in a call is completed, the record will be sent out the Serial port.

4.2 RETRIEVING DATA

There are 2 different methods of retrieving the data from TalkSwitch:

•Web Interface — Store to File on TalkSwitch* (*only on models with LAN ports)

•Serial Interface — Real-time to Serial Interface.

4.2.1 Web Interface — Store to File on TalkSwitch

You can access the CDR information through an HTTP interface. In a web browser’s Address Bar, enter the Box IP address of the TalkSwitch system.

1.In a web browser enter the TalkSwitch unit IP address followed by the forward slash and login.html

Note: You can confirm the unit’s IP address from the

System Information -> IP Configuration page in the software.

2.At the login screen, enter the System name for username, if set, and the administrator password in the password field. You can find this information in Talkswitch configuration software under

System Information -> Administration.

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