300 for the Sales Department, to ring extensions 111, 112, 113, and 114. Ring Group 301 might be for Technical Support, ringing extensions
115 and 116.
Identify types of calls by different ring patterns
Example: You are the president of a company and you don’t want to handle calls from the general public, yet you want to be alerted when important colleagues try to contact you. Your regular Local Extension may be 111 for most people, but you can configure an Extension Ring Group 300 to ring your extension with a different ring pattern. You tell your colleagues to choose extension 300 at the Auto Attendant or ask to be transferred to extension 300 when speaking to someone in the office. Without being subscribed to Caller ID, you can tell by how your phone rings if you consider the caller to be important.
Select the Extension Ring Group
In the “Set Ring Group” section
Select each extension you wish to add to that Ring Group. Repeat this process for each of the Extension Ring Groups you want to activate.
Ring pattern:
Choose how you want the phone(s) to ring for the Ring Group.
T A L K S W I T C H C O N F I G U R A T I O N | 4 5 |
