Manuals
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Talkswitch
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TV and Video
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Flat Panel Television
Talkswitch
CT.TS005.001101.UK
manual
Models:
CT.TS005.001101.UK
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Troubleshooting
Install
Password
Administration
Connecting telephone lines
Warranty
Maintenance
Configuration Settings
Reset Mailboxes button
Direct Line Access button
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Contents
User Guide
Copyright Information
Power Adaptor & Power Cords
Power & Lightning Surges
Temperature & Environment
Maintenance
Power Failure
Emergency Service Access
TalkSwitch Usage
TA B L E O F CO N T E N T S
1.1
B L E O F C O N T E N T SI I
Call Detail Record CDR Logging
Installation
Open the system package, which will contain
Front Panel Lights
Light State Description
TalkSwitch 24 Models TalkSwitch 48 Models
Back Panel
TalkSwitch 28 Models
Ports Purpose
Connecting telephone lines
Plugging Into the Back Panel
Connecting devices to the Music and PA ports
Connecting extension telephones and other devices
Attach an Internal or External Modem
Connecting TalkSwitch to a LAN and/or PC
Connecting TalkSwitch to a LAN for local configuration
Connecting TalkSwitch to a PC using a USB cable
Connecting TalkSwitch to a PC using a Serial cable
Connecting to TalkSwitch over IP
Using 2 or More Talkswitch Units on a LAN
Connecting 2 or more TalkSwitch units to a LAN
Setting the Unit ID for the first time
How unit IDs affect system extension numbers
Changing the Unit ID
Unit ID
Configuration Settings
Keep track of the lines and extensions
Optimizing the system for networked use
Outgoing Line Hunt Groups
Voicemail
TA L K S W I T C H CO N F I G U R a T I O N
Running the Talkswitch Software
Connection Type
Configuration screen
System Configuration
Button Restore Firmware
View Menu
File Menu
Tools Menu
Start Menu Programs TalkSwitch Documentation
Configuration Navigation
Help Menu
System Information
Disa
Administration
Location Settings
IP Configuration
Configure TalkSwitch IP settings
System IP Settings section
Public WAN IP Address
System IP Settings section
VoIP Configuration
Public WAN IP Address see previous section
TalkSwitch Profile tab
User Name and Password Section
View Registrar Entries button
VoIP Numbers
View Registration Status button
Service Provider Profile tab
Pstn analogue telephone Lines
Telephone company services section
Phone numbers section
L K S W I T C H U S E R G U I D E U K & I R E L a N D
TalkSwitch Profile section
VoIP Numbers
Service Provider Profile section
Line Hunt Groups
Automatic Route Selection and Toll Restriction
Configure Line Hunt Groups also, see section
Planning Automatic Route Selection and Toll Restriction
Entering Leading Digits and Assigning Actions
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Set Local Extension Hunt Group Access
Click the Hunt Group Access button
System Information Administration
Additional Notes
Fax Information
Local Extensions
Caller ID Information section
Direct Line Access button
Phone Type
Hunt Group Access button
Remote Extensions
Forwarding Information
Extension Ring Groups
Different uses for Extension Ring Groups
Identify types of calls by different ring patterns
Set Ring Group section
Transfer Settings
On-Hold Settings
On-hold/Ringback
Voicemail
Local Extension Voicemail
Mailbox Option section
Voicemail Notification Settings section
Load Greeting button
Configuration Notification Options button
Load Greeting button Voicemail Notification Settings tab
Remote Extension Voicemail
General Voicemail
Global Message Waiting Indicator
Global Settings
Mailbox Settings
Reset Mailboxes button
Call Handling
Modes
View Mailbox Data button
Auto Attendant
Record Auto Attendant messages
Recording Auto Attendants from an out-of-office phone
At the Auto Attendant, perform the following actions
L K S W I T C H C O N F I G U R a T I O N
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Utilities for an auto attendant Record Instructions button
Load Auto Attendant button
Erase Instructions button
On an incoming call during mode 1 or
Auto Attendant
L K S W I T C H C O N F I G U R a T I O N
Adjust Sequence.. button
Local Extensions Call Cascade
L K S W I T C H U S E R G U I D E U K & I R E L a N D
L K S W I T C H C O N F I G U R a T I O N
Remote Extensions Call Cascade
L K S W I T C H C O N F I G U R a T I O N
Extension Ring Groups Call Cascade
Call Back/DISA
Step
Auto Call Back
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Prompted Call Back
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Disa
Options
Audio Controls
Extension Controls
Line Controls
VoIP Codec Selection
Transfer Options
Miscellaneous
Transferring from a Home phone
Transfer and clear
Remote Transfer
Call Back ring return
Caller in queue reminder
If being used with another PBX
Intercom Calls
Internal clock setting
Fax Over IP
Troubleshooting
Internal Caller ID options
Audio Output Options
Auto Attendant Transfer Prompts
Double Recall time
Way Calling wait time
Ring Patterns
Non-detection of disconnect-clear
Troubleshooting Advanced
Auto Attendant Adjustments
Auto Route Selection
Dtmf Detection
Ringback Control
Line CPC/Disconnect Clear
Fax Detection
VoIP Ports
Receiving calls using the Auto Attendant
Receiving calls without the Auto Attendant
Office Making and Receiving Calls
Making calls from a Local Extension
Receiving calls at a Local Extension
Place ‘out-of-office’ calls from a Local Extension
Placing calls on Hold at a Local Extension
Transferring calls
Call Pick Up
Place calls on hold
Parking a caller
Call Park Parking and retrieving callers
From a Local Extension to any outside telephone number
Parking a caller using Auto Park
Using Call Park with the Paging option
Retrieving a parked call
Call Queue/UCD/Call Waiting Queuing and retrieving callers
Queuing callers to an Extension Ring Group
Conference calling with TalkSwitch
Using the TalkSwitch Call Waiting feature
Case B Two outside callers and one Local Extension
Making and receiving calls using VoIP
Using Phones connected in parallel to TalkSwitch
Transferring calls on parallel-connected phones
Modems and telephone line access
OUT of the Office Receiving Calls Through Call Forwarding
Three ways to forward calls
Transferring calls from a Remote Extension
Transferring calls
Screening options for forwarded calls
Forwarding calls with screening
Using the Talkswitch Voicemail System
Calls over VoIP with SIP phones and Gateways
Making calls
Receiving calls
Retrieving messages/Accessing a voice mailbox
Activating voicemail boxes
Listen to messages press
Pager and Cell Phone notification
Change greeting options press
Change personal options press
Record name for Dial by Name Directory press
Mode Switching Options
Manual Mode Switching
Music on Hold
Music on Hold and Call Forwarding to Remote Extensions
Automatic Mode Switching using the Time Scheduler
Using Call Bridge
How to use Disa Call Bridge
Using Call Back
Activate Call Back
Accepting the Call Back
Upgrading the Talkswitch Software and Firmware
Step #1 Check current version
Step #2 Download new software and firmware
Step #3 Updating the firmware
I N G T a L K S W I T C H
Page
L L D E T a I L RE CO RD LO G G I N G C D R
Enabling Call Detail Record CDR Logging
System Information IP Configuration page in the software
Web Interface Store to File on TalkSwitch
Retrieving Data
Click on the link for Call Detail Record CDR Management
Serial Interface Real Time to Serial Interface
Analyzing the Data
Click on Transfer Capture Text
Example
Example
Page
Optimizing Your IP Network for Voip
Introduction to Voip
Broadband Connection
Router/NAT/Firewall
Local Area Network
How does VoIP work?
Does a VoIP call sound like a regular phone call?
High-speed connections on both ends of the call
If the power goes out, does the VoIP network stay up?
Choose the right Codec for your location
What happens to VoIP if the IP network fails?
Can a firewall prevent VoIP calls from passing through?
What is SIP?
What is NAT and how does it affect VoIP?
What is a SIP Proxy and Registrar?
What is Dynamic DNS?
What is a port number?
What is the drawback of using Dynamic DNS?
How often will my Public IP address change?
L P a N D TRO U B L E S H O O T I N G
Troubleshooting
Problems that may occur during Configuration
Page
Music on Hold
Answering and Fax Machines
Other Possible Local Extension Problems
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Problems that may occur with VoIP
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Caller Display
Distinctive Ringing
Multi-Line Service / Hunting Facilities
Three Way Calling/Conference
Application Notes Telephone Company Services
Centrex Transfer
Page
I CK CO M M a N D S
L K S W I T C H U S E R G U I D E U K & I R E L a N D
P E N D I X C
L K S W I T C H U S E R G U I D E U K & I R E L a N D
User Defined An Extension, Ring Group, Auto
L K S W I T C H U S E R G U I D E U K & I R E L a N D
RE G U L a T O R Y I N F O R M a T I O N
Disposal
Product Suffix Intended Markets
TA L K S W I T CH E -YE a R WA R R a N T Y
Warranty Service
Pstn Analogue Telephone Line Interface
Extension Interface
System
Calling Features
TalkSwitch settings and configurations
Mode Scheduling and Power Interruptions
L K S W I T C H U S E R G U I D E U K & I R E L a N D
Copyright 1998 by the Massachusetts Institute of Technology
Copyright 2000-2003 Intel Corporation. All rights reserved
L K S W I T C H U S E R G U I D E U K & I R E L a N D
P E N D I X F
Page
O S S a R Y
CNG
CTI
Dtmf
LED
L K S W I T C H U S E R G U I D E U K & I R E L a N D
TX/RX
L K S W I T C H U S E R G U I D E U K & I R E L a N D
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