When a phone in parallel with TalkSwitch is
Note: You can change the Transfer Prefix to * # instead of * * if the default prefix conflicts with another device or service. To change the Transfer Prefix, open the Configuration software and change the setting in the Options
3.2.11 Modems and telephone line access
If your modem is attached to TalkSwitch as an extension, you can configure it to access your telephone lines in one of two ways:
1.Direct Line Access: Give the extension where your modem is attached ‘Direct Access’ to one of your telephone lines (i.e. you don’t have to dial 9, or any other Hunt Group to access an outside line). This is useful if you don’t want to change your
2.Hunt Groups: If you use a telephone and modem on the same extension, Direct Line Access is not the best solution. TalkSwitch extensions with Direct Line Access immediately connect to one of your lines when you pick up the telephone’s handset, disabling you to select a specific telephone line or to access voicemail, intercom or other system features without first pressing ‘recall’.
To have your modem access a specific line using a Hunt Group:
Change your modem’s ‘Dial Properties’ to include the intended Hunt Group
a)dial the access number
b)wait until it detects a dial tone, and then
c)dial your ‘Dial up Networking’ number.
If your modem has problems dialing out, use a comma (,) (2 second pause) instead of the ‘w’ for (wait for dial tone).
Note: Because TalkSwitch with or without LAN port are digital systems, modem calls will only operate at a maximum speed of approximately 32 Kbps.
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