fax distinctive ring is detected the system can be configured to route the call to an extension dedicated to a fax machine. Note if distinctive ring is present on an incoming call, but not activated in the line configuration it will be subject the same call handling as the telephone line’s primary number. Note that some telephone companies may assign different uses to distinctive ringing patterns, such as signalling a Call Back.
Multi-Line Service / Hunting Facilities
Most telephone companies offer line hunting service, when more than one line is provided. This feature is recommended when more than one line is used. Using a single telephone number, incoming calls “hunt” to find a free telephone line to the PBX. Note which order the telephone company selects telephone lines for incoming calls, and arrange the Line Hunt Groups to search for available line in the opposite order, to minimize glare (collision between incoming and outgoing calls). An alternative to
Voicemail
(Also known as “Call Answer”, “Messaging”)
This telephone company service is similar to the voicemail provided by TalkSwitch. Although the TalkSwitch provides an integrated voicemail, the telephone company’s voicemail service may be useful in situations where all telephone lines are busy.
Three Way Calling/Conference
This telephone company service allows a third party to join a call. This service is useful when used with the TalkSwitch “Same Line Connect” and Hunt Group 80 features to avoid using two telephone lines when two parties are on the PSTN – such as an outgoing DISA call.
The use of the telephone company
The TalkSwitch may not be compatible with all telephone companies’ implementation of
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