PBX Fraud (unauthorized use of the PBX and access to outgoing telephone lines):
We recommend that you change Administrator, DISA and Call Back passwords frequently.
You can make a direct call to TalkSwitch, activate Call Bridge and enter the telephone number you want to dial. TalkSwitch dials the number from your office telephone or VoIP numbers and connects the two calls together (the call you made to TalkSwitch and the call TalkSwitch made from your office to the dialed party). This is how it works:
Step 1:
Call your TalkSwitch telephone number to activate Call Back, then hang up.
Step 2:
TalkSwitch calls you back within 10 seconds. You answer and accept Call Back. Your Auto Attendant plays if you have one recorded or the TalkSwitch message will play.
Step 3:
You can now access any TalkSwitch extension, voice mailbox or use DISA to make calls around the globe just as if you were sitting in your own office.
There are two ways to activate Call Back:
1.Auto Call Back — Auto Call Back is immediate and eliminates the initial long distance call charge required to activate Call Back.
Before Call Back is activated, all the Call Back settings must be
2.Prompted Call Back — Prompted Call Back offers the convenience of entering or changing your Call Back telephone number and message each time Call Back is activated.
To use Prompted Call Back, dial your office telephone number. When the Auto Attendant answers your call, dial ‘6’ to access the Call Back settings through a series of prompts which allow you to:
a)Enter the telephone number where you would like TalkSwitch to call you.
b)Record an ‘‘Announced’ message if required. Call Back is activated right after you initiate Prompted Call Back and hang up. It is
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