Keypad (Telephone)
The push buttons on a telephone.
Key Telephone System
With Key Telephone Systems, access to telephone lines and calling features is controlled internally within each telephone unit. Users can gain direct access to telephone lines, etc. by pressing a key (or button) on their telephone.
LED
Light Emitting Diode. An electronic device that lights up when electricity is passed through it. LEDs are used in displays on electronic devices such as computers. TalkSwitch has five LEDs on its front panel. They show which telephone is in use, whether data is being transferred to or received from an attached PC, and which Mode setting is in use.
Modem
Acronym for MODulator- DEModulator. A modem is a device or program that converts digital information stored on a Computer into analogue signals for transmission over telephone lines and, in reverse, converts analogue signals into digital.
Modes
The TalkSwitch supports different time and day modes of operation, providing different call management
depending on the current mode of operation.
Monitor (TalkSwitch Monitor)
A feature included with the Software Configuration package. The Monitor provides a graphical representation of telephone traffic as it flows through the TalkSwitch system.
Network
A group of two or more computer systems linked together.
PBX
Private Branch Exchange. A PBX is a private telephone network used within an Enterprise. Access to telephone lines and services are controlled by the PBX. A PBX allows many users (extensions) to share a smaller number of telephone lines and have access to additional call handling benefits (call hold, intercom calling, etc.). TalkSwitch is a ‘mini’ or ‘micro’ PBX.
Phone Load
see Ringing Equivalency.
Prompt
Recorded instructions delivered by voice processing units. TalkSwitch provides prompts for you when using such features as Call Back, DISA - Direct Inward System Access and Selective Call Forward. Prompts are also provided when configuring TalkSwitch
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