Talkswitch CT.TS005.001101.UK manual Remote Extensions Call Cascade

Note: In the Cascade sequence, only choosing an extension (Local, Remote or Ring Group) allows you to choose an option in the next selection. Any other selection is considered an end-of-call option. Note that the last selection in the Cascade sequence only allows the choice of an ‘end-of-call’ option. This is done so there is no chance of a caller being “looped” within the system.

2.3.5.6Remote Extensions — Call Cascade

Remote Extension Call Cascade works principally the same way as the local Extension Call Cascade. Please refer to section 2.3.5.5 and substitute the word Remote for Local. The Remote Extension Call Cascade does not have a ‘Do not Disturb’ option.

The Call Cascade routing options are only engaged if the extension is chosen from the Auto Attendant or if a call is manually transferred to the extension. Once a call enters an extension’s Call Cascade sequence, the extension “owns” the call. It will not follow any other extension’s options, even if chosen in the Call Cascade sequence. What you see in an extension’s Call Cascade sequence is exactly what you’ll get. You can set up the Call Cascade sequences for both modes (the scheduling for these modes are set up in the Modes tab).

For Remote Extensions, there are 3 different ‘Call Cascade’ options. For each of these options, you can control how and where you want the incoming call to the extension handled.

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