Chapter 11: - Using Support Tools Utilities from the Dashboard

How to Use the Log Collections Screen

Step 2 Click the View button. Details of the collection, along with the individual log files it contains, are displayed. If the log collection included a merged log, both the individual associated log files and the merged log file are listed.

Step 3 Check the Select check box for the logs you want to download. If you select individual logs from a merged log collection, the merged log will automatically download along with the individual logs you select.

Step 4 Click the Download button.

Step 5 When prompted, choose the Save to Disk option.

Note: Logs download in a single zip file which must be extracted in order to view.

Log File Naming Conventions

Log files use the following naming conventions:

For ICM:

<collection-group>{<product>{<NodeAgentHost>(<customer>,<node>,<process>.log

For CCM: <collection-group>{<product>{<NodeAgentHost>(<node>.log

For other products: <collection-group>{<product>{<NodeAgentHost>.log

To Delete a Log Collection

To delete a log collection:

Step 1 Check the collection's Select check box.

Step 2 Click the Delete button.

Step 3 A message displays prompting you to confirm the deletion.

Step 4

Click OK.

To Rename a Log Collection

To Rename a log collection:

Step 1 Check the collection's Select check box.

Step 2 Click the Rename button.

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Cisco Systems 2.1(1) manual Log File Naming Conventions, To Delete a Log Collection, To Rename a Log Collection, 122