Step 2 Click the View button. Details of the collection, along with the individual log files it contains,
are displayed. If the log collection included a merged log, both the individual associated log
files and the merged log file are listed.
Step 3 Check the Select check box for the logs you want to download. If you select individual logs
from a merged log collection, the merged log will automatically download along with the
individual logs you select.
Step 4 Click the Download button.
Step 5 When prompted, choose the Save to Disk option.
Note: Logs download in a single zip file which must be extracted in order to view.
Log File Naming Conventions
Log files use the following naming conventions:
•For ICM:
<collection-group>{<product>{<NodeAgentHost>(<customer>,<node>,<process>.log
•For CCM: <collection-group>{<product>{<NodeAgentHost>(<node>.log
•For other products: <collection-group>{<product>{<NodeAgentHost>.log
To Delete a Log Collection
To delete a log collection:
Step 1 Check the collection's Select check box.
Step 2 Click the Delete button.
Step 3 A message displays prompting you to confirm the deletion.
Step 4 Click OK.
To Rename a Log Collection
To Rename a log collection:
Step 1 Check the collection's Select check box.
Step 2 Click the Rename button.
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Chapter 11: - Using Support Tools Utilities from the Dashboard
How to Use the Log Collections Screen