Chapter 4

About Support Tools Utilities

This section describes the different utilities available through Support Tools.

This section contains the following topics:

Support Tools Utilities List, page 27

Privileged Utilities, page 35

Utility Installation Locations, page 36

Non-Dashboard Utilities, page 37

Command-Line vs GUI Access, page 37

Support Tools Utilities List

Support Tools includes a suite of utilities to monitor, administer, and configure Cisco Unified software components on which the Support Tools Node is installed. Utilities are grouped into these categories:

Support Tools Web Tools: System Interrogate, Registry, Registry Compare, Processes, Services, Trace, and Log tools, available in both Interactive Mode and Batch Mode.

Cisco Common Tools: Pre-existing Cisco utilities which in most cases already exist on supported Cisco Unified software products as part of a standard installation.

3rd Party Common Tools: Bundled third-party Windows, DOS, and Unix utilities. Windows and DOS utilities will already exist on supported Cisco Unified software products as part of a standard Windows installation. Unix utilities are installed as part of the Support Tools node installation.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual About Support Tools Utilities, Support Tools Utilities List