About Support Tools Utilities

This section describes the different utilities available through Support Tools.
This section contains the following topics:
Support Tools Utilities List, page 27
Privileged Utilities, page 35
Utility Installation Locations, page 36
Non-Dashboard Utilities, page 37
Command-Line vs GUI Access, page 37

Support Tools Utilities List

Support Tools includes a suite of utilities to monitor, administer, and congure Cisco Unied
software components on which the Support Tools Node is installed. Utilities are grouped into
these categories:
Support Tools Web Tools: System Interrogate, Registry, Registry Compare, Processes,
Services, Trace, and Log tools, available in both Interactive Mode and Batch Mode.
Cisco Common Tools: Pre-existing Cisco utilities which in most cases already exist on
supported Cisco Unied software products as part of a standard installation.
3rd Party Common Tools: Bundled third-party Windows, DOS, and Unix utilities. W indows
and DOS utilities will already exist on supported Cisco Unied software products as part of
a standard Windows installation. Unix utilities are installed as part of the Support Tools node
installation.
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
27
Chapter 4