Chapter 4: About Support Tools Utilities

 

 

 

Support Tools Utilities List

Tool Name:

Description:

Installed On:

Dashboard No Dashboard

 

 

 

Privileged

or

 

 

 

Users

Command-Line

 

 

 

Only:

Access:

shutdown

Use to shut down a remote host. When used

All Support Tools

X

 

 

from the Dashboard, shutdown will

nodes

 

 

 

automatically restart the host after 60 seconds.

 

 

 

sqlew

SQL Enterprise Manager. Use to monitor and Nodes on which SQL

 

X

 

update SQL Server operating parameters,

Server is installed

 

 

 

expand databases, etc.

 

 

 

stopshut

Use to stop a system from shutting down due All Support Tools

X

 

 

to an application or operating system failure. nodes

 

 

strings

Use to find printable strings in a binary file.

All Support Tools

 

 

 

 

nodes

 

 

tail

Use to view user-defined number of lines from

All Support Tools

 

 

 

end of a file.

nodes

 

 

touch

Use to change the creation date/time for any

All Support Tools

X

 

 

file.

nodes

 

 

tracert

Related to ping command. Use to show each

All Support Tools

 

 

 

intermediary Hop in the TCP/IP network.

nodes

 

 

 

Useful in troubleshooting LAN and WAN

 

 

 

 

faults.

 

 

 

wc

Use to view a count of characters, words, or

All Support Tools

 

 

 

lines in a file.

nodes

 

 

which

Use to view the name of the first file

All Support Tools

 

 

 

encountered while traversing a path or

nodes

 

 

 

directory tree.

 

 

 

winmsd

Windows Diagnostics. Use to gather detailed

All Support Tools

 

X

 

configuration information about computers

nodes

 

 

 

running Windows.

 

 

 

NetshDump

Allows you to run the NetShell utility to

All Support Tools

 

 

 

display or modify the configuration of a

nodes

 

 

 

currently running computer.

 

 

 

Bootcfgqry

Queries Boot.ini file settings.

All Support Tools

 

 

 

 

nodes

 

 

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual Automatically restart the host after 60 seconds