Chapter 4: - About Support Tools Utilities

Support Tools Utilities List

 

 

 

Tool Name: Description:

Installed On:

Dashboard External

 

 

Privileged

GUI--No

 

 

Users

Dashboard or

 

 

Only:

Command-Line

 

 

 

Access:

nmstart

Node Manager Start. Use to start an ICM service

AWs, PGs, Call

X

 

 

on a CallRouter, Logger, AW, or PG.

Routers, Loggers

 

 

nmstop

Node Manager Stop. Use to stop an ICM Service

AWs, PGs, Call

X

 

 

on a CallRouter, Logger, AW, or PG.

Routers, Loggers

 

 

opctest

Use to interpret a Peripheral Gateways (PG) status, PGs

X

 

 

statistics, etc. It is also possible to enable specific

 

 

 

 

debug tracing in the OPC process.

 

 

 

procmon

General-purpose debugging tool. Can be used in

PGs, Call Routers

X

 

 

conjunction with various Network Interface

 

 

 

 

Controller (NIC) and Peripheral Interface Manager

 

 

 

 

(PIM) processes. Use to verify status, set debug

 

 

 

 

trace bits, etc.

 

 

 

rtrtrace

Use to set various debug tracing on a CallRouter.

Call Routers

X

X

 

The additional tracing is output to the .EMS log

 

 

 

 

files, and viewed with the Trace and Log utilities.

 

 

 

rttest

Use to interpret a Call Router's events and states

 

live without interruption to the running router

 

processes. Rttest has several subroutines that allow

 

viewing status, statistics, etc. It is also possible to

 

enable specific debug tracing in the call router.

Call Routers (but can X be run from any ICM component)

ss7nictrace

Use to view and set various debug trace bits on a

PGs

X

X

 

new style NT SS7 NIC PG.

 

 

 

vrutrace

Use to output tracing information from a Voice

VRU PGs

 

 

 

Response Unit (VRU) device and to and from its

 

 

 

 

PIM process. VRUTrace allows capture and

 

 

 

 

playback of session data.

 

 

 

3rd Party Common Tools

The following Support Tools utilities are bundled third-party Windows, DOS, and Unix utilities. Most can be run both from within the Dashboard interface, or from an external command line.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual 3rd Party Common Tools, Viewing status, statistics, etc. It is also possible to