Additional hardware requirements include:
•ATA/IDE acceptable
•Graphics card capable of 1024 x 768 x 64K color or better (17" or larger display
recommended)
•Disk Space: The Support Tools Server installation uses approximately 100 Mb of disk space.
Additional space requirements will depend on the size and quantity of files retained in the
Repository at a given time. For typical use, 1 Gb of available disk space is sufficient.

Support Tools Server OS Requirements

Prior to installing the Support Tools Server, one of the following operating systems must be
installed and properly configured:
•Microsoft Windows XP Professional with Service Pack 2
•Microsoft Windows 2000 Server with Service Pack 4
•Microsoft Windows 2003 Server Standard Edition with Service Pack 1

Support Tools Server Network Requirements

Ensure that the machine on which you will be installing Support Tools Server has network
access and administration rights to each Cisco Unified software component on which the Support
Tools Node will be installed.
Support Tools Server / Node Version Compatibility
The Support Tools 2.1(1) Server is backwards compatible with previous versions of the Support
Tools Node. The Support Tools 2.1(1) Node is backwards compatible with previous versions
of the Support Tools Server. Note, howev er , that 2.1(1) functionality will not be a v ailable when
working with earlier versions of the Support Tools Nodes or Server.
Support Tools Port Requirements
Support Tools has the following port requirements.

Support Tools HTTP Server (Tomcat) HTTP and HTTPS Port

Cisco CCBU Support Tools HTTP Server (Tomcat) bundled with Support Tools by default
listens for HTTP requests on port 8188 and HTTPS requests on port 8189. These defaults can
be changed at installation, if desired.
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
17
Chapter 2: Support Tools Requirements and Compatibility
Support Tools Server / Node Version Compatibility