Cisco Systems 2.1(1) manual How to Modify Support Tools Basic Configuration

Chapter 8: - Configuring Support Tools

How to Modify Support Tools Basic Configuration

How to Modify Support Tools Basic Configuration

The basic configuration settings necessary to run Support Tools (network time server, privileged use group, Repository path, and TCP/IP port) are specified during installation. While not typically necessary, you can modify these settings after installation.

Support Tools keeps most of its configuration values in the Windows Registry. The base key for all values is: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools.

Note: After modifying any of the following settings you must restart Support Tools services for the change to take effect.

Communication Port

The ports the ST processes use are defined in the Windows registry at the following DWORD value: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\AppServer\Port

Location of the Support Tools Installation

This value is stored in the Windows registry in: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\AppServer\InstallPath. This can be changed in the registry, but you must manually move the directory on the file system to the new location.

Location of the Support Tools Repository

This value is stored in the Windows registry in: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\AppServer\RepositoryBaseDir. This can be changed in the registry, but you must manually move the directory on the file system to the new location. The repository location must be on a local disk (i.e., it cannot be on a network share).

Support Tools Administrative Group

This value is stored in the Windows registry in: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\Privileged Group\GroupName.

Tomcat Designated User

Account information for the Tomcat Designated User (user name, domain) is stored in the Windows registry in: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\AppServer\DistinguesdDomainName and HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CCBU\Support Tools\AppServer\DistinguesdUserName.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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