Chapter 11: Using Support Tools Utilities from the Dashboard

How to Use the Log Collections Screen

To View Details of Log Collections

The Log Collection screen automatically lists each collection currently stored in the Support Tools repository. For each collection, the screen displays:

Name: The name of the collection.

Description

Requested: The date/time its request was sent.

Log Period: The start and end time of the collection.

Merge Logs: Whether or not this is a merged log collection.

Binary Data: Whether or not binary data was included in the log.

Log Groups: The log group used for this collection.

Additionally, the following information is available for each Node in which information was collected for this log collection:

Item

Description

System

The name of the system from which logs were collected.

Node

The component or node type from which logs were collected.

Log Collection - Log Group

The name of the Log Collection and the Log Group.

Status

The status of the request.

 

Ready signifies that the log can be downloaded.

 

In progress signifies that the log collection has not completed.

 

Failed indicates that there was an error and the log collection attempt failed.

To Download Collected Logs

Collected logs can only be viewed after downloading to your local machine; they cannot be viewed from within Support Tools.

To download collected logs:

Step 1 Check the Select check box for the collection whose logs you want to view. You can only download the logs from one collection at a time. If necessary, before proceeding, verify that the collection's status is Ready (complete).

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Cisco Systems 2.1(1) manual To View Details of Log Collections, To Download Collected Logs, 121