Chapter 11: - Using Support Tools Utilities from the Dashboard

How to Use the Log Collections Screen

Step 5 Optionally, check Merged Log to create a single merged log file from the logs collected by this group.

Note: When you later download a merged log, the collection will include the individual associated log files in addition to the merged log itself.

Step 6 Optionally, for ICM system logs only, check Include Binary Data. This causes the log file to include binary data such as memory allocation, buffer size, etc., but may also substantially increase file size.

Step 7 Optionally, for ICM system logs only, check Use MS Option for Dumplog. This causes dump log files to include data in millisecond increments, but may also substantially increase file size.

Step 8 Optionally, for CVP 4.0+ logs only, check Collect Only Error Logs. This limits log collection to error logs.

Step 9 Select one or more log groups to collect logs from.

Step 10 Click the Start Log Collection button. The log collection process begins according to the times you specified. The amount of time this process takes to complete depends on the number and size of the logs you requested, as well as the period of the collection that you specified when you entered a start and end time. You can view collected logs or check the status of requests on the Log Collections screen.

Note: It is not necessary to remain in-session while a log collection runs. Exiting your Dashboard session will not terminate a log collection. You can proceed to use other Dashboard Utilities while a Log Collection runs.

How to Use the Log Collections Screen

Use the Log Collections Screen to view and administer collected logs. You can:

View details of log collections

Download collected logs

Delete log collections

Rename Log Collections

To open the Log Collections screen, from the Dashboard menu, select Batch Mode > Trace and Log > Collect Logs > Log Collection.

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