Chapter 13: Using Cisco Common Tools

 

How to Use the RTRTrace Utility

Command:

Definition:

quit, q

Ends the program

read_file, read

Directs command input to another input file

Procmon Process-Specific and Troubleshooting Commands

Each Peripheral Type contains a different set of commands. For a list of commands associated with each peripheral, use mhelp. Each command has its own syntax. to determine the syntax, type the command followed by /?.

Command:

Definition:

pim_list_agents, la

List agents currently configured by PIM

pim_list_services, ls

List Services currently configured by PIM

pim_list_skill_groups, lsg

List SkillGroups currently configured by PIM

acd_debug, debug

Turn on/off debug trace

pim_list_trace, ltrace

List current PIM trace bit settings

pim_trace, trace

Set or reset PIM trace bits

pim_dump_periph, acdperiph

Dump contents of peripheral object

Quit

Ends the Procmon Program

How to Use the RTRTrace Utility

Use RTRTrace to set debug tracing on an ICM CallRouter. The additional tracing is output to the .EMS log files, viewable with the Trace and Log utility.

Router Trace session can be started on either side of a Call Router, and tracing will start logging for both sides when tracing is enabled.

RTRTrace is for use with ICM Call Routers only.

Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling this tool to run in batch mode see Using Batch Mode.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual How to Use the RTRTrace Utility, Procmon Process-Specific and Troubleshooting Commands, 179