Cisco Systems 2.1(1) manual Utility Installation Locations

Chapter 4: - About Support Tools Utilities

Utility Installation Locations

user group, these utilities will not appear on the Support Tools Dashboard menu. These utilities include:

•ctitest

•icmdba

•nicroi

•nmstart

•nmstop

•procmon

•registry

•registry compare

•rttest

•shutdown

•upcctest

•processes

•services

Note: These privilege levels only apply to utilities when accessed through the Dashboard; they do not preclude users from running any utility through an independent command line on a node.

Utility Installation Locations

Support Tools utilities exist and can be run from individual supported Cisco Unified software products (note that the Support Tools Server is itself treated as a Support Tools node). When you run one of these utilities through the Support Tools Dashboard, you are actually running the utility remotely on the currently selected node.

Not every utility is installed on every node. For the most part, Cisco Common Tools are installed on core ICM components only: AWs, PGs, Call Routers, and Loggers. For example, CICMan is not present on CVP boxes. See the table in the next section for more information.

If you attempt to launch a utility that is not present on the current system, the Support Tools Dashboard returns a message stating that the command is not recognized.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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