Cisco Systems 2.1(1) manual Utility Name Description, Systems, 193

Part 7: Using 3rd Party Common Tools

3rd Party Common Tools are a set of third-party utilities, present on all or most Windows/ICM systems, that may be useful when troubleshooting ICM components. For the sake of convenience, the Support Tools Dashboard provides direct access to these utilities through its interface.

Note: This guide does not provide detailed documentation on using third-party tools. In all cases, extensive documentation is available from a variety of sources, including user guides, the Web, and from the tools themselves. For those third-party utilities on which Cisco-specific documentation does exist on http://www.cisco.com, links have been provided.

These GUI-based third-party tools include:

•isql/w

•sqlew

•winmsd

Almost all 3rd Party Common Tools are installed on all Support Tools nodes/Windows OSs. Several (see the table in the next section) may be particular to SQL Server installations.

Most 3rd Party Common Tools are command-line based, and can be run from either the Support Tools Dashboard or from an individual node. Command-line access to individual nodes can be local or remote (via methods like TelNet, pcAnywhere, etc.).

Several 3rd Party Common Tools are GUI-based. While menu commands for these utilities appear in the Support Tools Dashboard, they cannot in fact be launched from there. Access to these tools is limited to the individual node (either locally or via remote GUI such as pcAnywhere).

Table 16: 3rd Party Common Tools At a Glance

Utility Name:	Description:	Supported Node Operating
		Systems:
Arp-a	Use to find the media access control address	Windows 2000, Windows
	of a host on the same physical network.	2003, Windows XP
cat	Use the CAT utility to display, print, and	Windows 2000, Windows
	combine files. Equivalent of the DOS type	2003, Windows XP
	command.
chmod	Use to change file permissions. Equivalent of Windows 2000, Windows
	the DOS attrib command.	2003, Windows XP
cp	Equivalent of the DOS copy command.	Windows 2000, Windows
		2003, Windows XP

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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