Cisco Systems 2.1(1) manual Part 5 Using Support Tools Web Tools

Part 5: Using Support Tools Web Tools

Support Tools Web Tools are a set of Cisco-authored utilities specifically designed for use with the Support Tools. They are installed on all Support Tools nodes.

Many Web Tools can be run either from the Support Tools Dashboard or via command line on an individual node. Command-line access to individual nodes can be local or remote (via methods like TelNet, pcAnywhere, etc.). However, they were primarily designed for Web access through the Dashboard.

All Web Tools allow you to save (to the Repository) and download file images of the data they collect.

Note: Within the Dashboard, the functionality of some Web Tools is distributed among several different screens (pages). For example, Processes and Services utility functionality is divided among a Processes screen and a Services screen.

Table 2: Web Tools at a Glance

Tool Name:	Description:	Installed On:	Dashboard
			Privileged
			Users Only:
Trace and Log	Use to collect and view log files from ICM or related	All Support Tools nodes
	Cisco Unified Product Nodes. Allows you to create
	merged logs from two ICM or related Cisco Product
	Nodes for comparative analysis, Also allows you to
	create trace groups for log groups, and turn on/off
	the different trace groups on a schedules basis.
Registry	Use to view ICM or related Cisco Product Node	All Windows-based Support	X
	registry entries.	Tools nodes
Registry Compare	Use to compare and synchronize Support Tools node	All Windows-based Support	X
	registry entries	Tools nodes
System Interrogate Use to display system information (for example, OS,		All Windows-based Support
	hardware, ICM, SQL).	Tools nodes
Processes	Use to view and stop Processes running on a Support	All Windows-based Support	X
	Tools node.	Tools nodes
Services	Use to view and stop Services running on a Support	All Windows-based Support	X
	Tools node.	Tools nodes

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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