Chapter 11: - Using Support Tools Utilities from the Dashboard

How to Use the Registry Compare Screen

Step 3 Click the appropriate Copy button (Copy 1 > 2 or Copy 2 >1) to indicate the direction in which the value should be copied. If you are comparing a system to a file, you can only copy to the system.

Step 4 Continue selecting additional values, as desired. Values selected for copying are listed in the lower-right portion of the screen.

As necessary, to undo:

The most recent selection, click the Cancel button

All selections, click the Cancel All button

Step 5 To proceed with changes, click the View Changes/Submit button. All pending changes are listed.

Step 6 Click Submit to finalize your changes.

To Save a Registry Comparison to a File

As desired, you can save a registry comparison to a file in the Support Tools repository for future study or reference. Saving saves the complete retrieved Cisco branch of both registry trees--not just the currently expanded portion of that branch.

Note that in the case of machines with multiple customer instances, only values from the currently retrieved instances are included in the file.

To save a registry comparison to a file:

Step 1 Click the Save button. A Save dialog box opens, displaying a default name for the file (RegCompare_<system1>_<system2>_<Datetime>.xml).

Step 2 Accept the default name or enter an alternate.

Note:

Files can only be saved to the Repository. Entering a path while saving has no effect.

All files are saved to an XML-formatted text file. While you can enter any extension you like, this will not affect the format in which the file is saved.

Step 3 Click OK. The file is saved to the Repository on the Support Tools Server.

Note: Subsequent to saving, you can view or download saved files by selecting Compare

Registries > Files from the Dashboard menu.

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